Account Executive - M&A

Lockton•Chicago, IL

About The Position

The Account Executive - M&A maintains and enhances Lockton’s relationships with existing clients through proactive, creative, and ongoing contact. The role understands client account needs and provides strategic planning and consulting, including managing requests for proposals, coordinating and analyzing vendor responses, and preparing reports with recommendations. It consults with clients on investment options, vendor services, fees, strategies, and goals, and reviews large claims, abnormal utilization results, and monthly claims experience. The position supports revenue goals for existing and new business, contributes to policies and strategic plans, and develops working relationships with carriers, broker servicing networks, and other providers. It oversees resolution of client-vendor issues, coordinates market selection for new and renewal business, generates opportunities through cross-selling, and negotiates program terms and costs. The Account Executive may coordinate day-to-day account administration and support services, share industry knowledge with department associates, and mentor and train junior staff. It also researches industry trends, product development, and government regulations, and performs other duties as needed. The role may be eligible for an annual performance bonus based on organizational financial performance and the Associate’s contributions. The entry base salary varies based on factors including education, skills, abilities, competencies, experience, professional designations, qualifications, and geographic location; no salary range is specified.

Requirements

  • Bachelor’s degree in Business Administration or a related field, and/or equivalent years of experience.
  • Typically more than 7 years of client services experience.
  • Strong knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
  • Strong verbal and interpersonal communication skills.
  • Strong working knowledge and experience within the brokerage industry.
  • Understanding of industry trends and governmental regulations.
  • Ability to complete continuing education requirements as needed.
  • Ability to attend company, department, and team meetings as required, including industry training sessions.
  • Ability to comply with company policies and procedures and proactively protect the confidentiality of client and company information.
  • Ability to organize work efficiently and manage time to meet deadlines.
  • Ability to travel by automobile and aircraft.
  • Ability to use office equipment, including a computer, keyboard, calculator, photocopier, and facsimile machine.
  • Ability to work on a computer for a prolonged amount of time.
  • Ability to work outside normal business hours as needed.
  • Legally able to work in the United States.

Responsibilities

  • Maintain and enhance relationships with existing clients through proactive, creative, ongoing contact.
  • Understand client account requirements and needs.
  • Provide strategic planning and consulting advice, including producing requests for proposal, coordinating vendor responses, analyzing and comparing responses, and preparing client reports with recommendations.
  • Consult with clients about investment options, vendor services, fees, strategies, and goals.
  • Review large claims, abnormal utilization results, and monthly claims experience with clients.
  • Review and issue profitability assists on fee-at-risk proposals.
  • Assist with establishing and attaining revenue goals for existing and new business.
  • Provide input into the development and implementation of policies, procedures, and operating and strategic plans within the area of specialty.
  • Develop and maintain working relationships with carriers, broker servicing networks, and other providers.
  • Oversee issue resolution between clients and vendors.
  • Coordinate market selection for new and renewal business on designated accounts.
  • Initiate and duplicate new business report activities.
  • Generate new business opportunities through cross-selling.
  • Negotiate program terms and costs.
  • May coordinate day-to-day administrative activities among those servicing client accounts, including support services such as claims and loss control.
  • Provide information, concepts, techniques, and programs to department associates to improve their working knowledge.
  • Mentor and train junior-level staff.
  • Research and understand industry trends, product development, and government regulations.
  • Perform other responsibilities and duties as needed.

Benefits

  • May be eligible for an annual performance bonus based on organizational financial performance and individual contributions.
  • Competitive pay and benefits are offered; specific benefits are not listed in the posting.
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