Account Executive - Ticket Sales - Panthers

Tepper Sports & Entertainment•Charlotte, NC

21h•Onsite

About The Position

The Account Executive, Ticket Sales, is primarily responsible for selling personal seat licenses (PSLs) and group sales inventory throughout Bank of America Stadium for the Carolina Panthers. We are seeking a highly motivated, enthusiastic seller who is looking to start a career in professional sports & entertainment.

Requirements

Prior sales experience required.
Passion for the sports and entertainment industry.
Must be able to work flexible, non-traditional hours including nights, weekends and holidays as needed.
Must pass pre-employment screenings.

Nice To Haves

Bachelor’s degree preferred.
Minimum one year of ticket sales experience.

Responsibilities

Prospect, set appointments, execute face-to-face sales presentations, and close sales.
Conduct sales appointments both in the sales center and throughout the Charlotte area.
Sell a variety of ticketing products including: PSLs and Season Tickets via outbound calls, emails, texts, and large account promotions.
Silver Club Level PSLs and Season Tickets.
Upgrades for current PSL Owners.
Single Game and Group Tickets.
Suite Club Memberships, Single Game Luxury Suites, Corporate Hospitality Packages, and Long-Term Luxury Suites.
Represent the organization at promotional events, charity functions, and speaking engagements.
Assist in planning and executing game day activities and special events (e.g., Select-A-Seat, FanFest, Chalk Talk).
Support department goals and objectives, including budgets and revenue targets.
Provide statistical data and reporting to the Sales Manager.
Oversee text platform communications (inbound and outbound).
Collaborate with other departments to ensure organizational success.
Perform additional duties as assigned by leadership.
Deliver exceptional customer service through relationship building, account management, and proactive communication.
Coordinate with Premium Service, Ticket Operations, and Ticket Service Representatives to maintain accurate account records.
Implement enhancement programs to drive retention and satisfaction for full-season accounts.
Ensure quality standards for account maintenance are met or exceeded.