Account Executive - Ticket Sales

GAMECOCK CLUBColumbia, SC
$39,000 - $40,000Onsite

About The Position

The Ticket Sales team is primarily responsible for selling season, partial and group ticket packages. The Account Executive should be a self-motivated and positive professional, and will work under the guidance of the Vice President of Ticket Sales. Work hours include non-traditional hours including weekends, events and game days.

Requirements

  • Requires a bachelor's degree and 1 or more years of experience, which may be substituted with an equivalent combination of certification, training, education, and/or experience.
  • Analytical and problem solving
  • Confidentiality
  • Constant interruptions
  • Detailed work
  • Effective communication skills
  • Customer service
  • Excellent judgment

Nice To Haves

  • Prefer some experience in collegiate athletics.

Responsibilities

  • Proactively sell a full menu of ticket packages, including premium, full seasons, partial plans, and groups.
  • Make daily phone calls and send emails to prospective ticket buyers.
  • Offer assistance by answering questions and selecting seat locations.
  • Deliver premier customer service to clients regarding ticket and ticket-related activities.
  • Using sound judgement, assist customers with choosing appropriate ticket packages and bundles to ensure customer needs are met and that they are satisfied with their chosen selections.
  • Sale quantities may be at the discretion of the account executive but are required to adhere to the by-laws of the Gamecock Club.
  • Work leads assigned by their supervisor.
  • Generate leads outside of the office setting during gamedays as well as at University new student orientations.
  • Attend tour events, travelling to various cities 6 times per year.
  • Through lead generation and closing deals, work towards quarterly sales goals which determines bonuses.
  • Diligent documentation of activities on CRM platform.
  • Adhere to NCAA and SEC rules and regulations, perform special projects as needed.
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