Account Executive, Ticket Sales
About The Position
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department. Generate revenue through the sale of new full-season, partial-season, group, and single-game tickets to all Texas Tech Athletics ticketed sports. Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects. Renew and service existing season ticket holders. Meet and exceed daily call requirements set forth by the Athletic Department. Achieve defined revenue goals for each sport, as set forth by the Athletic Department. Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner. Provide a high level of customer service and generate repeat business and referrals. Maintain and update accurate records of all activities and sales in the ticketing database (Paciolan) and CRM system (Salesforce). Continually create and implement unique sales strategies and programs. Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies. Assist at home games and other special events as needed.
Requirements
- High school diploma plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.
Responsibilities
- Generate revenue through the sale of new full-season, partial-season, group, and single-game tickets to all Texas Tech Athletics ticketed sports.
- Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects.
- Renew and service existing season ticket holders.
- Meet and exceed daily call requirements set forth by the Athletic Department.
- Achieve defined revenue goals for each sport, as set forth by the Athletic Department.
- Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner.
- Provide a high level of customer service and generate repeat business and referrals.
- Maintain and update accurate records of all activities and sales in the ticketing database (Paciolan) and CRM system (Salesforce).
- Continually create and implement unique sales strategies and programs.
- Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.
- Assist at home games and other special events as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
