Account Executive of Ticket Sales

The University of Southern Mississippi•Hattiesburg, MS

1d•Onsite

About The Position

The University of Southern Mississippi is currently accepting applications for the position of Account Executive of Ticket Sales. This role's main responsibility is to call on potential customers for season and group ticket sales for Southern Miss sports events in order to meet individual and department-wide ticket and revenue goals. The position also assists with ticket operations duties for select sports and Eagle Club efforts to increase memberships and promote donations.

Requirements

Bachelor’s degree from an accredited college or university in management, sport management, business, marketing, or other related field.
One to two years related experience and/or training in a related field.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship.
Ability to communicate and interact effectively with members of the public.
Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
Ability to exercise sound judgment in making critical decisions.
Ability to develop objectives, evaluate effectiveness, and assess needs.
Ability to process information logically.
Skill in managing one’s own time and the time of others.
Skill in completing assignments accurately and with attention to detail.
Ability to establish goals and objectives.
Skill in service orientation by actively looking for ways to help people.
Ability to provide support for student development with a demonstrable concern for students.
Ability to work effectively and patiently with students.

Nice To Haves

Experience with higher education institution preferred.

Responsibilities

Makes at least 70 daily outbound calls to sell tickets and increase the fan base and revenue streams through season packages, group tickets, and ticket donations.
Meets or exceeds predetermined daily, weekly, monthly, and overall ticket and revenue goals for season tickets, partial ticket plans, group tickets, and ticket donations for all six ticketed sports (football, men’s and women’s basketball, baseball, softball, and volleyball).
Self-prospects new season ticket and group ticket buyers to generate new leads.
Works with marketing staff to develop group leads through the creation and development of themed group nights and create relationships in the organization to increase the reach and success of promotional events.
Answers inbound sales and service calls, providing assistance and customer service to customers.
Utilizes the CRM software to manage accounts, settle disputes, and analyze customer trends to further revenue and attendance.
Works various sporting events and community events promoting Southern Miss Tickets and developing leads and selling direct to consumers.
Manages setting up displays and coordinating events with festivals, events, and companies.
Assists in seeking Eagle Club and Athletic Club Foundation members and increasing annual fund giving under the direction of the Eagle Club Executive Director.
Assists with the coordination of all game day ticket sales and game day management and activities for football, basketball, women’s basketball, softball and baseball and meets with clients and develops new leads as assigned by the Director of Ticket Sales.
Assists in the distribution of marketing materials to businesses and individuals.
Provides weekly updates to include sales performance, appointment recaps and customer service issues.
Performs other duties as assigned.