Account Executive, Mercury Membership Experience

Player 15 Group • Phoenix, AZ

4d • Onsite

About The Position

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. Player 15 Group is seeking an experienced and highly motivated Account Manager, Membership Experience to assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. In addition to servicing accounts throughout the year, this person will also maintain a focus on upselling current clients, obtaining referrals and seeking out new business opportunities.

Requirements

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Strong interpersonal, time management, and communication skills
• Professional verbal and written communication skills
• High School Diploma/ GED
• Bachelor’s degree

Nice To Haves

• Optimistic team-first attitude and a competitive desire preferred
• Willing to work non-traditional hours, weekends, and gamedays preferred
• 1-2 years working in a sales and/or service role preferred
• Previous experience working with Microsoft Dynamics & Arctics preferred

Responsibilities

• Make outbound calls, emails, and messages to current clients and potential prospects.
• Work gamedays, member, and new sales events.
• Generate leads via prospecting, networking, or connecting with referrals.
• Schedule and complete face to face appointments in arena and across the Phoenix metro area.
• Other duties as assigned as related to the position.

Benefits

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including: Full fitness center with locker rooms and showers, Indoor/outdoor basketball courts, Pickleball court, Golf simulator and putting green, On-site cafeteria and collaborative gathering spaces

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level