Account Executive, Mechanical & Plumbing

VIATechnik • Chicago, IL

2d • $180,000 - $240,000 • Remote

About The Position

VIATechnik is on a mission to lead the built environment in creating a better future, today. We are one team of over 500 digital experts around the globe. Our team is a quickly growing group of committed architects, engineers, tradespersons, researchers, and business leaders. Together, we empower clients through high-quality, high-velocity experiences that consistently improve outcomes across the design, construction, and operations of buildings and infrastructure. Our clients include Amazon, Mars Wrigley, and National Geographic, the firms shaping the world's most ambitious projects.

Roots M&P is VIATechnik's mechanical and plumbing studio, and it is growing. We are looking for an Account Executive who can do two things at once: deepen and expand relationships with an existing book of M&P trade contractor clients, and open net-new doors in a market where our delivery reputation genuinely gives us an edge.

This is not a role where you hand off to a customer success team after the close. You own the relationship from first conversation through renewal and expansion, working closely with our delivery teams to make sure what we promise is what clients experience. If you have built a book of business in a services environment before, understand what it takes to keep a client and grow them, and want to do that work in a company that is investing seriously in the M&P space, this is worth a serious look.

Requirements

• Managed and grown a book of business in a professional services or construction technology environment.
• Bring equal energy to retaining existing clients and opening new ones.
• Sell consultatively, leading with insight and building trust through genuine understanding of client's operational challenges.
• Comfortable in a high-autonomy environment where results are visible, accountability is real, and you do not need structure to stay focused and productive.
• Worked cross-functionally with delivery or operations teams and understand that in a services business, client success and sales success are the same thing.
• Thrive in a fast-moving, data-informed culture where feedback is direct, decisions happen quickly, and the expectation is that you will own your work without waiting to be managed toward it.
• US work authorization is required.

Responsibilities

• Build account-specific growth plans for an existing portfolio of M&P clients.
• Maintain strong relationships across each client's stakeholder map.
• Run quarterly business reviews.
• Hit a 90% or better retention rate on renewals.
• Partner closely with operations and delivery teams to catch issues before they become problems and identify expansion opportunities.
• Carry a pipeline of net-new M&P contractor prospects in Salesforce.
• Respond to inbound leads within 24 hours.
• Qualify leads rigorously.
• Run a consultative discovery and proposal process that converts at 60% or better.
• Build pipeline through direct outreach, referrals, RFPs, and industry events, including one to two trade shows a year.
• Lead monthly pipeline reviews.
• Produce forecasts within plus or minus 10% of actuals.
• Use data to make smart decisions about where to spend time.

Benefits

• Health insurance with the choice of five plan options. We cover 70-95% of premiums for VIATechies and 65% of the premiums for dependents (depending on the plan chosen)
• Dental and vision insurance. We cover up to 75% of the monthly insurance premiums for VIATechies and up to 50% of the premiums for dependents (depending on the plans chosen)
• Open and flexible time off
• A 401(k) plan that is fully vested immediately
• Home office setup costs
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed