Account Executive II

MedImpact Healthcare Systems, Inc.

7d•$102,260 - $178,955•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Requirements

BS/BA and 9+ years’ experience or equivalent combination of education and experience, and 6 years' of SME in respective areas.
Intermediate to advanced knowledge of MS/ Word, Excel, PowerPoint and Outlook to create complex documents, manage schedules, and analyze data.
Experienced business user of multiple software applications/processing systems.
Demonstrated proficiency of key internal business applications associated with the position within six (6) months of active employment in the role, such as MedOptimize.
Fluency in English and Spanish is required.
Must reside in Puerto Rico and be able to travel to San Juan office 2-3 days a week.
Ability to prioritize and handle multiple tasks in a demanding work environment.
Previous management experience or experience directing a high performing organization with a track record of contributing to and responsibility for product, program, and company success.
Ability to maintain a high degree of confidentiality using, tact, discretion, and professionalism in all aspects of the job.
Strong attention to detail and follow-through skills.
Ability to gather business requirements and client specifications.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to respond effectively to the most sensitive inquiries or complaints.
Composure
Decision Quality
Organizational Agility
Problem Solving
Customer Focus
Drive for Results
Peer Relations
Time Management
Dealing with Ambiguity
Learning on the Fly
Political Savvy
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Responsibilities

Develop and lead client specific strategic, financial and business relationship plans that encompass client goals, performance expectations, new products/programs, and growth in claims volume/profitability.
Consistently ensure that deliverables are on time, within budget, and meet the quality levels expected by MedImpact internal and external customers.
Optimize potential for sustainable growth and profitability for assigned book of business. Achieve financial targets for assigned book of business.
Develop and maintain solid business relationships with clients at the executive level and with critical decision-makers within the client organization.
Utilize financial and pricing models to analyze and present business scenarios to clients that illustrate different options to grow the business.
Influence client decisions through analytic reports, industry trends, and other facts that demonstrate MedImpact as an expert in our market.
Organize and lead client business planning meetings, financial performance reviews, leadership summits, as well as internal strategy planning meetings.
Collaborate with internal leaders and staff throughout the organization to solve problems, plan successful outcomes, and implement new clients and programs.
Demonstrate ability to manage challenging situations in a positive and constructive manner that comports with MedImpact’s mission, vision, and values.
Provide oversight of projects and client initiatives and assist in the interpretation and context of client requests.
Provide regular feedback of strategic plan performance and outcomes to MedImpact leadership to ensure that service and growth opportunities are maximized and incorporated into the organizational strategic planning process.
Participate in and support the implementation process for new clients and new client programs, including collaboration with Sales, Marketing, Implementation, Contracting and other areas of the company.
Participate in internal sales, product development, and strategic executive meetings, taking an active role to represent the voice of the customer and informing the strategic direction of the enterprise.
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.