Account Executive - Hunter

ISG Technology•Wichita, KS

7d•Hybrid

About The Position

As an Account Executive – Hunter, at ISG Technology you are responsible for identifying and developing new business opportunities, building strong customer relationships, and promoting IT Solutions that help clients achieve their short-term and long-term business goals with a focus on making technology a strategic differentiator. This role combines proactive outreach, alignment with marketing, strategic selling, and a passion for the technology to drive revenue growth and deliver exceptional value to our clients.

Requirements

Hold a high school diploma or equivalent required.
Previous work experience in sales or customer-facing roles typically gained over 2-5 years.
Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components.
Have a proven track record of successfully selling advanced technology solutions.
Travel to client sites required; hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage.
Hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage.
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company.
You appreciate the power and efficiency of consistency in the “ways” we operate.
You embrace change and have the resilience required to continually improve yourself.
You can think creatively and can adapt to evolving situations.
You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment.
You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations.
Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals.
Lead people and get results through others in a positive and inspiring manner.
Organize and manage multiple priorities.
Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Follow company policies and procedures and complete other duties as assigned.
Include appropriate people in decision-making process.
Maintain confidentiality; keep emotions under control; listen well.
Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Manage and follow through on multiple tasks, items and communications in a timely manner.
Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique.
Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves.
Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation.
“Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team.
Continuous Improvement – Daily improvement matters. Bold ideas move us forward.
Prolonged periods of sitting at a desk and working on a computer and phone
Work in a general office environment
Travel to client and prospect locations with varying conditions.
You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Nice To Haves

Bachelor’s Degree in Business or related field preferred.

Responsibilities

Manage and grow existing accounts utilizing the strength of your CUSTOMER SERVICE SKILLS to grow existing business by cultivating relationships with client prospects by maintaining contact to propose new solutions to ongoing or newly developing needs.
Consult with clients to assess their business needs.
Identify and promote sales opportunities to prospects.
Follow up with clients post-installation for feedback.
Communicate details of technology implementation to service and purchasing departments.
Ensure a strong migration to Service’s teammates through onboarding and first 90 days of client contract.
Assist in the development and implementation of sales enablement strategies to improve sales team efficiency, effectiveness, and performance.
Assist in the development and maintenance/management of marketing and sales enablement materials, including playbooks, sales scripts, presentations, and collateral.
Prospect for new business through a high volume of customer touchpoints including calls, emails, events, social media (LinkedIn), marketing activities, and virtual meetings.
Build, grow, and maintain strong, relationships with a portfolio of clients.
Understand client needs by researching current and prospective clients and aligning ISG’s solutions to effectively address their business needs.
Educate customers on the value of partnering with ISG Technology and the broader benefits of our industry-leading technology services.
Collaborate with internal teams and partners to deliver best-in-class solutions tailored to each customer’s unique challenges.
Engage local vendor partners and associations to accelerate client introductions, lead generation, and sales opportunities.
Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion.
Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.).
Collaborate with IT and cross-functional teams to integrate the CRM system with other business tools and platforms.
Collaborate with sales leadership to establish and document sales methodologies, best practices, and standard operating procedures.
Coordinate with sales managers to ensure smooth onboarding of new hires, providing them with the necessary training and resources.
Work closely with marketing, product management, and other teams to align sales enablement initiatives with overall business objectives.
Collaborate with marketing to develop sales enablement content and campaigns that support the sales process.
Act as a liaison between sales and other departments, ensuring effective communication and knowledge sharing.
Conduct regular audits and assessments to identify areas for improvement and provide recommendations for enhancements.
Support the Company by completing all other job duties assigned.
Assist in keeping ConnectWise and/or other data systems current with accurate information.
Set up new accounts as per the established processes.