Account Executive - Hunter

ISG Technology • Overland Park, KS

12d • Hybrid

About The Position

As an Account Executive – Hunter, at ISG Technology you are responsible for identifying and developing new business opportunities, building strong customer relationships, and promoting IT Solutions that help clients achieve their short-term and long-term business goals with a focus on making technology a strategic differentiator. This role combines proactive outreach, alignment with marketing, strategic selling, and a passion for the technology to drive revenue growth and deliver exceptional value to our clients.

ISG Technology is part of the Twin Valley Family of Companies and a fourth-generation family business. We are a recognized leader in the Midwest in providing IT services that help drive business growth, including IT maintenance, network security, data protection, and IT infrastructure design, implementation, and management. We have been in business for over four decades and are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. Our Customer Satisfaction Scores (CSAT) are consistently 97% and our Net Promoter Score is 77, compared to the industry average of 47.

Requirements

• Hold a high school diploma or equivalent required.
• Previous work experience in sales or customer-facing roles typically gained over 2-5 years.
• Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components.
• Have a proven track record of successfully selling advanced technology solutions.
• Travel to client sites required; hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage.
• Hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage.
• You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Nice To Haves

• Bachelor’s Degree in Business or related field preferred.

Responsibilities

• Manage and grow existing accounts utilizing the strength of your CUSTOMER SERVICE SKILLS to: Grow existing business by cultivating relationships with client prospects by maintaining contact to propose new solutions to ongoing or newly developing needs.
• Consult with clients to assess their business needs.
• Identify and promote sales opportunities to prospects.
• Follow up with clients post-installation for feedback.
• Communicate details of technology implementation to service and purchasing departments.
• Ensure a strong migration to Service’s teammates through onboarding and first 90 days of client contract.
• Assist in the development and implementation of sales enablement strategies to improve sales team efficiency, effectiveness, and performance.
• Assist in the development and maintenance/management of marketing and sales enablement materials, including playbooks, sales scripts, presentations, and collateral.
• Prospect for new business through a high volume of customer touchpoints including calls, emails, events, social media (LinkedIn), marketing activities, and virtual meetings.
• Build, grow, and maintain strong, relationships with a portfolio of clients.
• Understand client needs by researching current and prospective clients and aligning ISG’s solutions to effectively address their business needs.
• Educate customers on the value of partnering with ISG Technology and the broader benefits of our industry-leading technology services.
• Collaborate with internal teams and partners to deliver best-in-class solutions tailored to each customer’s unique challenges.
• Engage local vendor partners and associations to accelerate client introductions, lead generation, and sales opportunities.
• Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion.
• Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.).
• Collaborate with IT and cross-functional teams to integrate the CRM system with other business tools and platforms.
• Collaborate with sales leadership to establish and document sales methodologies, best practices, and standard operating procedures.
• Coordinate with sales managers to ensure smooth onboarding of new hires, providing them with the necessary training and resources.
• Work closely with marketing, product management, and other teams to align sales enablement initiatives with overall business objectives.
• Collaborate with marketing to develop sales enablement content and campaigns that support the sales process.
• Act as a liaison between sales and other departments, ensuring effective communication and knowledge sharing.
• Conduct regular audits and assessments to identify areas for improvement and provide recommendations for enhancements.
• Support the Company by completing all other job duties assigned.
• Assist in keeping ConnectWise and/or other data systems current with accurate information.
• Set up new accounts as per the established processes.

Benefits

• Customer Satisfaction Scores (CSAT) consistently 97%
• Net Promoter Score is 77
• Recognized in CRN’s Top Managed IT Service Providers in the nation
• Recognized as part of the Security 100 for excellence in managed security offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED