Account Executive - Enterprise - Healthcare

ElevenLabs • San Francisco, CA

19h • Remote

About The Position

ElevenLabs is seeking an experienced and motivated Enterprise Account Executive to drive growth within the Healthcare sector. This role involves partnering with health systems, hospitals, clinics, health plans, and life sciences companies to implement AI voice technology. The ideal candidate is a fast learner, adept at closing deals from warm introductions, and passionate about AI voice technology. You will act as a strategic partner, helping these organizations reimagine patient, member, and clinician services at scale, adhering to strict regulatory standards.

Requirements

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
• Proven success closing six-and-seven-figure deals and managing complex, multi-stakeholder sales cycles.
• Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close.
• Experience selling to both technical buyers (IT, product, engineering) and business buyers (patient access, operations, digital), as well as privacy and compliance gatekeepers, translating complex technology into business value.
• Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs.
• Proficient in enterprise procurement, security review, and legal processes, including HIPAA, BAAs, and PHI data protection reviews, and able to work autonomously as a cross-functional partner.
• Strong executive presence, ability to build relationships with senior executives.
• High EQ, self-aware, and curious. Low ego and hands-on, comfortable running own prospecting and deals.
• Comfort in an early-stage, high-growth environment where ambiguity is the norm and the state of play changes rapidly.
• Passion for voice and conversational AI and how it can unlock transformative value for customers.

Nice To Haves

• Healthcare experience (health systems, hospitals, payers, life sciences, health tech) is preferred but not required. Demonstrated adaptability and fast ramp in a new industry are heavily weighted.

Responsibilities

• Focus on prospecting and landing net-new customers to expand ElevenLabs' market footprint in the Healthcare industry.
• Balance a diverse pipeline of large health systems requiring a white-glove experience with community hospitals, clinics, and regional providers requiring speed to close.
• Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in patient-facing and internal workflows (e.g., scheduling, reminders, after-hours coverage, claims status, patient intake, HCP support).
• Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in healthcare AI governance.
• Develop and execute account strategies across the entire buying group (Patient Access and Contact Center Operations, Digital and Product, IT and Clinical Informatics, Compliance, Privacy, Legal, and InfoSec), initiating with a high-impact use case and expanding across facilities and service lines.
• Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage successful Proofs of Value, scope integrations with existing customer systems (EHR, claims, telephony), and prepare them for production scaling.
• Partner closely with Legal teams to drive strategic, fast-moving negotiations, including Business Associate Agreements (BAAs).
• Serve as a trusted advisor on generative AI and voice, and provide field insights to refine Healthcare positioning, messaging, and references.

Benefits

• Innovative culture
• Growth paths
• Learning & development: Annual discretionary stipend for professional development.
• Social travel: Annual discretionary stipend to meet up with colleagues.
• Annual company offsite.
• Co-working stipend: Monthly stipend if not located near a main hub.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed