Account Executive, Cloud Solutions

Sherweb•Montreal, QC

2d•CA$42,350 - CA$60,500•Hybrid

About The Position

In this role, you will act as a partner to both our clients and internal teams, ensuring we deliver high-value, tailored cloud solutions that align with our partners’ business objectives. You will play a key role in building strong, trust-based relationships and in driving collaboration across multiple stakeholders to support partner growth and success.

Requirements

Strong knowledge of SaaS, IaaS, or other cloud technologies;
B2B SaaS sales experience
Experience selling through channel/partner-led models
2+ years of experience as an Account Executive (or relevant role);
Excellent French and English communication skills, written and spoken; Bilingual
Excellent customer management skills; including sales, account management, and customer service;
Strong business acumen and ability to work through complex and detailed business cases;
Team player mindset with a strong ability to influence and build trusting and lasting relationships with peers and clients;
Customer-centric mindset - your customer is at the centre of everything you do;
Be able to explain the technical aspects of our products in simple terms to ensure they are clearly understood;
Shown creative problem-solving skills with strong initiative to identify areas of process improvement and efficiency;
Ability to travel in Quebec a few times per year

Nice To Haves

ITSM/ESM knowledge and experience will be considered an asset;
Bachelor’s degree considered an asset;

Responsibilities

Build and maintain a strong sales pipeline through consistent prospecting activities via outgoing phone calls, e-mails and social media platforms (cold calling) and in collaboration with various marketing activities (inbound);
Manage and nurture relationships with an existing customer base to ensure satisfaction and drive retention;
Qualifying daily inbound leads coming through our website, blogs, webinars etc;
Provide accurate and timely forecasts, funnel hygiene, and target updates to meet sales objectives;
Execute internal campaigns and collaborate with Marketing to optimize ROI;
Handle new client sign ups and project hand-off;
Establish relationships with your potential clients;
Lead deep dive conversation with clients including the creation of relevant business cases to drive alignment and understanding of clients’ current and future needs;
Enter all relevant client related information and communications in our CRM system;
Coordinate with internal resources and specialists (SMEs, Pre-Sales, project analysts, etc.) to deliver the right solutions to your clients;
Be an ambassador for the voice of the customer and communicate all potential improvements to our internal products and software development teams.

Benefits

Dynamic and flexible work environment
Beautiful offices designed for collaboration (Sherbrooke and downtown Montreal)
Access to cutting-edge tools and technologies
A results-driven culture where ideas, actions, and expertise are recognized
Supportive colleagues from diverse professional and cultural backgrounds
A generous employee referral program
Base salary between $42,350.00 and $60,500.00 per year
A comprehensive commission plan
Vacation allowance based on prior experience
Paid time off starting on day one (vacation and personal days)
Employee benefits program with savings at local merchants
Close relationship with your direct manager and open communication to support your development
Multiple learning and development opportunities
Tools to track your progress and support career growth
A rich calendar of virtual and in-person activities designed to foster connection throughout the year.