21GRAMS- Account Director

Real Chemistry•Chicago, MA

1d•Hybrid

About The Position

Real Chemistry is looking for an Account Director to join their growing team. 21GRAMS, a Real Chemistry subsidiary, is an advertising agency focused on making healthcare more human. The Account Director will serve as the diplomatic face of the brand, both internally and externally, and will also act as a manager, liaison, thinker, and problem-solver. This role involves leading broad-based, complex work-streams, ensuring the smooth running of accounts, and acting as a credible advisor with strong marketing communications experience, particularly in the pharmaceutical sector. The ideal candidate will confidently lead client projects and internal teams, fostering smart, effective, and integrated solutions to consistently deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong client relationships. This is a hybrid role, based in any of our US offices (New York City, Boston, Chicago, Carmel, Lambertville or San Francisco) or remotely within the US, depending on team and business needs.

Requirements

5-7 years advertising experience, agency environment preferred.
Pharma/DTC experience
Social/digital asset development
Website development
Data reporting and analytics oversight
CTV development and production
Black box experience
Financial oversight

Nice To Haves

Company values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I".
Real Chemistry Can mindset: approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude.
Adaptable, resilient, and comfortable adjusting scope, responsibilities, and priorities in a fast-paced, evolving environment.
Proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
Energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

Responsibilities

Establish and maintain productive working relationships to drive agency success.
Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition.
Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs).
Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals).
Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively.
Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales.
Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team.
Demonstrate a solutions-oriented approach and collaborate across teams to drive success.
Pursue business objectives, while developing talent and preserving the 21GRAMS culture.
Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance.