Account Director

Calcium+Company • ,

4d

About The Position

The Account Director manages key client relationships and oversees the development and execution of medical communication strategies. The role provides strategic guidance to pharmaceutical, biotech, and healthcare clients, ensuring medical education programs, scientific publications, and promotional content meet client objectives and regulatory standards. The Account Director leads cross-functional teams to deliver high-quality, timely projects while driving client satisfaction, account growth, and profitability. The role calls for a strong background in medical communications, client management, and team leadership, with a focus on scientifically accurate and impactful communications across channels.

Requirements

• Bachelor's degree required.
• 5–8 years of pharmaceutical marketing or account management experience in medical education, including at least 2–4 years of account experience in an agency setting.
• Business acumen and maturity necessary to lead a team.
• Ability to think strategically about brands and the agency, with measurable business impact beyond tactical execution.
• Professional presence and positive, inspirational qualities that motivate internal teams and build client confidence.
• Superior verbal and written communication skills, including presentation skills, with clients and internal brand teams.
• Ability to manage deadlines, multiple tasks, and challenges mindfully.
• Strong understanding of medical communications, including scientific publications, medical education, digital communication, and promotional content.
• Experience managing client relationships and leading complex projects across multiple channels.
• Excellent communication, negotiation, and presentation skills, including the ability to convey complex scientific information to clients and internal teams.
• Experience in financial management, including budgeting and forecasting, with a focus on account profitability.
• Strong leadership and team-management skills, including the ability to mentor and guide cross-functional teams.
• Ability to travel locally and nationally up to 25% of the time.
• Willingness to go beyond the job description and be flexible for the team and the work.

Responsibilities

• Demonstrate commercial business development acumen and bring strong industry and therapeutic-area knowledge to client relationships.
• Discuss, recommend, and provide direction on strategic issues and competitive market events in medical education.
• Apply brand strategy to the development of the master tactical plan and its execution.
• Foster partnership between planning and creative teams to develop strategic insight and vision that achieves client goals.
• Lead the team in a way that supports company ideals; address conflict, celebrate successes, set priorities, explain brand objectives and strategies, and monitor progress and measurable outcomes.
• Manage financial reporting, including month-over-month forecasting and accountability; maximize profitability for the account portfolio, manage staff utilization, and support organic growth.
• Build confidence among junior colleagues, peers, and cross-discipline client teams.
• Manage, mentor, and develop team members.
• Travel as required, including weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager