Account Director, Palladian Partners (Contingent)

Altarum

3h•$108,293 - $130,764•Remote

About The Position

We’re excited to share an upcoming opportunity pending a contract award and are connecting with qualified candidates in advance. Once we identify the right candidate, we anticipate extending a contingent offer, with employment dependent on final award confirmation and funding. At Altarum, we’re driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. We partner with federal and state agencies to design and deliver solutions that make a real, measurable difference. In this role, you’ll join Palladian Partners, Altarum Enterprise’s full-service marketing and communications team, collaborating with colleagues across disciplines to deliver innovative, high-impact solutions for our clients. Account Directors manage complex work, projects, and teams, from the conceptual phase to execution and evaluation; have demonstrated specialized knowledge of their discipline (e.g., strategic communications, marketing, PR, digital strategy); design integrated solutions; ensure quality work product; and manage and develop talent. Client-facing directors manage key accounts with little supervision and coordinate up, down, and across teams and accounts to communicate daily with teams regarding client needs. Account Directors have a proven track record of developing and maintaining strong client relationships.

Requirements

Bachelor’s degree or higher in communications, public health, or related field
8+ years of experience in communications and/or project management; health focus preferred
Prior communications firm and/or government or government consulting experience preferred
A Ph.D. may be substituted for 3 years of required experience with a master’s degree or for 4 years with a bachelor’s degree
Strong written and verbal communication skills
Action-oriented, organized, proactive, and adaptable approach to complex account and team management and development
Demonstrated track record in building team and client relationships and delivering programs
Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative selling
Demonstrated attention to detail and commitment to customer service
Candidates must be currently eligible to work in the United States; sponsorship is not available.
All work must be performed within the continental U.S. for the duration of employment, unless required by contract.
Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager.
Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.
You’ll need to complete a federal background investigation to determine your suitability for federal employment.
You may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian’s standard background process.

Responsibilities

Oversee and direct planning, research, content, and strategy development of complex efforts
Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams
Take responsibility and accountability for larger projects, including the work and the process
Create momentum within the team to deliver high quality work and identify opportunities to drive growth
Think one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome them
Provide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the team
Design and implement process improvement efforts in strategic and innovative ways
Prioritize and delegate assignments and requirements, as needed
Model and encourage company values
Influence decisions and drive change
Participate in the hiring and onboarding of new team members
Help drive the new business process including organic growth