Account Director - Group Travel Partners [U.S. Region]

IHGAtlanta, GA
$83,000 - $115,000Remote

About The Position

This role has direct responsibility for delivering the sales objectives and assigned portfolio management within the Group Travel Partner Americas Sales team, across specified markets & segments, to deliver revenue & growth opportunities to IHG.

Requirements

  • Bachelor’s Degree in Management, Business, Hospitality or an equivalent combination of education and work-related experience.
  • Minimum of 5 years of National, Global Sales or on property sales experience
  • Demonstrated knowledge of hotels and hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
  • Demonstrated experience in working in global markets, deep understanding of managing across cultural teams and cultural client interactions.
  • Demonstrated sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation.
  • Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
  • Must be able to work effectively at board level in client companies, possess strong relationship management skills, and well-developed negotiating and persuading abilities.
  • Demonstrated knowledge of competitors’ sales strategies, positions and initiatives.
  • Demonstrate a strong commercial acumen and hold a high-level understanding of operating in an owned managed and franchised environment.
  • International experience or handling accounts with international scope is required.

Nice To Haves

  • Experience with franchise organization or ownership constituencies is preferable.

Responsibilities

  • Drive a culture of insight-based, create strategies to identify business opportunities for existing and emerging Group Travel partners
  • Explore unique ways to drive returns (share shift, Mutual Value, partnerships, etc.)
  • Anticipate & overcome objections through thoughtful research & consideration of potential solutions, impactful negotiation skills and creative problem-solving
  • Prioritize time to think & strategize; create & execute a Strategic Account Plan
  • Be a strategic leader of global account team(s) as applicable
  • Possess end-to-end critical thinking skills: the ability to interpret & action data, articulate a business case, and evaluate ROI/financial impact of potential actions
  • Focus on Business Development and Account Management of Assigned Accounts; Create account growth and share strategies for existing account portfolio
  • Mastery of industry & IHG metrics, reporting, tools (IHG Javelin) & sales methodologies (7 Habits)
  • Research & action calculated risks to enhance our ability to close revenue & shift market share amongst key accounts
  • Achieve yearly financial targets & business goals
  • Embody a seeker mentality; always look for the next revenue opportunity within your accounts
  • Appropriately share information & ideas across stakeholder groups & IHG tools & resources to advance sales efforts
  • Be a valued advisor sought out by others for guidance
  • Exhibit an ability to influence others within the organization to achieve intended outcomes
  • Encourage & participate in open & honest dialogue amongst account teams, peers & leaders
  • Champion interdependency & act as a liaison for Global Sales in cross-functional working groups

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401K
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