Account Director

M+C Saatchi Group • New York, NY

5d • Hybrid

About The Position

M+C Saatchi Performance is seeking a hands-on, strategic Account Director to drive client results, lead a team of account members, and guide performance strategy across multiple campaigns. The ideal candidate will possess deep client management experience, a strong understanding of user acquisition strategies across both App and Web, and a proven track record leading growth marketing efforts. This role involves owning senior-level relationships, overseeing cross-functional teams, and translating performance insights into actionable next steps. The position requires a candidate who can think both strategically and operationally, building process, driving results, and crafting compelling narratives that resonate with clients. The Account Director will act as a performance-minded partner, an advisor, and a confident communicator skilled in connecting creative, media, and data to deliver real business outcomes.

Requirements

• 8+ years’ experience in digital media, preferably in an agency setting.
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel planning.
• Proven success managing large, multi-channel accounts and cross-functional teams.
• Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.).
• Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level.
• Demonstrable experience growing revenues and effectively managing budgets/client profitability.
• Excellent organizational and time management skills with strong attention to detail.
• Familiarity with mobile performance campaigns and MMPs is a plus.
• An eye for good creative and how it connects to performance media.
• Ability to work in the US; unable to sponsor any work visas for this role.

Nice To Haves

• Bonus: you’re tuned into trends and cultural moments and can translate those into brand opportunities.

Responsibilities

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives.
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels.
• Guide the creative and media planning process, ensuring integrated strategies align with client goals.
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning.
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution.
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed.
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision.
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts.

Benefits

• Competitive benefits package
• 20 vacation days
• 401k match
• Summer Fridays (aim to stop working at 3:00pm on Fridays from Memorial Day to Labor Day)
• Holiday Break (11 annual bank holidays, plus Christmas to New Year’s Eve)
• Flexible working and WFH opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed