Account Director Sr - Enterprise

Lumen Technologies•Home, NV
•$126,518 - $185,552•Hybrid

About The Position

Lumen is seeking a Senior Account Director to identify and develop Large Enterprise sales opportunities, provide product solutions, ensure customer satisfaction, and maintain ongoing customer relationships to maximize sales. The role introduces company products and services to new and existing customers and implements strategic and tactical sales account plans. It also develops and maintains accurate sales and revenue forecasts and manages quota funnels. The position allows work from home in Arizona, California, Nevada, New Mexico, Oregon, or Washington, but requires at least 50% of work time conducting sales activities outside the office.

Requirements

  • 10 or more years of industry sales experience.
  • Attention to detail and good organizational capabilities.
  • Ability to prioritize and manage time effectively.
  • Strong communication, writing, and formal presentation skills, and proficiency in selling to the close.
  • Self-motivated, proactive, results-oriented approach and ability to work with minimal direction.
  • Proficiency with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

  • Knowledge and understanding of the telecom industry's competitive landscape.
  • Experience with Salesforce.

Responsibilities

  • Develop and manage relationships with acquired and existing customers to gain strategic positioning with decision makers, secure additional business, and retain existing revenue.
  • Develop action plans to cross-sell and up-sell accounts and increase total customer spend.
  • Identify, bid on, negotiate, and close sales opportunities to meet or exceed sales and revenue quotas.
  • Create comprehensive account plans and strategies to win new business from new and existing accounts.
  • Demonstrate knowledge of the company's full product suite, with potentially deeper knowledge of a subset of products or services.
  • Provide an accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quotas.
  • Share customer-organization trends and changes with sales management and recommend actions to improve the company's position with the customer.

Benefits

  • Comprehensive package of health, life, and voluntary lifestyle benefits, plus other perks supporting physical, mental, emotional, and financial wellbeing.
  • Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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