Account Director (Social)

United Collective•Huntington Beach, CA

17h

About The Position

GALLEGOS United (GU) is seeking an outgoing, strategic, socially-led Account Director who is equal parts “creative suit” and operational leader. This role involves owning a portfolio of client relationships, leading integrated teams, and driving growth by uncovering opportunities in the client’s business. The Account Director will assist on key accounts, delivering strategic and tactical counsel, and spearheading best practices in program management. They will be experienced in executing integrated digital marketing campaigns, contributing to earned media, and staying up-to-date on social, influencer, and experiential marketing best practices and trends. The position requires supporting existing client relationships, demonstrating a track record of generating great results through paid marketing and earned media, and having a good understanding of industry technologies, social platforms, and the evolving cultural landscape. The candidate should be comfortable working in a small, matrixed environment with internal cross-functional peers and external client partners. This person must have at least 2 years of experience in influencer marketing and supporting the day-to-day management of client programs. The role reports directly to the Engagement Manager.

Requirements

9–10+ years of experience in account leadership, ideally in creatively driven agencies (digital, integrated, or full-service).
Proven ability to lead client relationships, manage expectations, and guide senior stakeholders with confidence.
Strong leadership skills with a track record of building collaborative, high-performing teams.
Excellent communication and storytelling skills, written and verbal.
Digitally savvy and fluent in modern social and digital marketing, with a strong grasp of trends and platforms.
Strong project management instincts with sharp attention to detail, timelines, and budgets.
Analytical comfort: able to interpret performance and turn data into action.
Resilient, solutions-oriented, positive under pressure.
Bachelor’s degree (or equivalent experience).

Nice To Haves

Multicultural market experience strongly preferred
Bilingual (English/Spanish) a plus
Category experience in CPG and/or retail is a plus

Responsibilities

Serve as the primary day-to-day senior lead for clients, owning trust, satisfaction, and performance.
Build deep knowledge of the client’s business, competitive landscape, and category dynamics to proactively identify opportunities.
Lead regular client meetings, check-ins, and presentations to align on priorities, performance, and next moves.
Bring strategic guidance and clear recommendations that move work forward and strengthen the partnership.
Partner with strategy to turn business problems into insightful creative briefs and clear communication briefs.
Lead the development of campaign plans that define objectives, target audiences, messaging, and KPIs.
Review creative and channel plans (social, digital, integrated) with strong point of view and high standards.
Effectively present and sell work, building excitement and confidence with client stakeholders.
Own account growth, identifying upsell and cross-sell opportunities that create value for the client and expand the partnership.
Collaborate with business development to support pitches and win new clients.
Lead or contribute to proposals, scopes, and presentations that clearly communicate GU’s capabilities and approach.
Lead and mentor account team members, setting clear expectations and enabling high performance.
Partner with cross-functional leaders (creative, media, analytics, production) to deliver seamless execution.
Drive projects forward with strong process, clear communication, and proactive problem solving.
Ensure deadlines, budgets, and quality standards are met, escalating risks early and managing change effectively.
Manage account financials, including scope, budget tracking, forecasting, and profitability.
Oversee invoicing accuracy, budget pacing, and financial reporting for assigned accounts.
Own the P&L mindset on your business, balancing ambition with discipline.