Director, Social Services

Help USA • New York, NY

20h • Onsite

About The Position

As Director of Social Services for one of our family shelters, you’ll be responsible for the overall management and direction of a comprehensive social services program, with the goal of expeditiously placing residents in permanent housing and assisting them in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, childcare, and mental health services.

Requirements

• Bachelor's degree required.
• Minimum five years of management experience, including experience working with people experiencing homelessness.
• Understanding of team concepts, preferably in a residential setting.
• Computer literacy, particularly with Microsoft Office applications.

Nice To Haves

• Master's degree in social work or a related field preferred
• Experience working with the NYC Department of Homeless Services is preferred
• Understanding of the family systems approach to practice is a plus.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Providing quality services to all residents through a team of Case Managers, Housing Specialists, and Employment Specialists.
• Coordinating all case management services, including family assessments and the development and implementation of service plans.
• Acting as a point person with subcontractors and/or service providers, including medical providers, Board of Education personnel, mental health providers, employment services providers, etc.
• Identifying changing program needs and program gaps and developing new services, service directions, and/or programs to meet client needs.
• Providing supervision and training to all Social Services team members to ensure professional growth and development for each individual and for the department as a whole.
• Acting as a liaison with other department directors.
• Monitoring and reporting on departmental performance and statistics to ensure compliance with the requirements of regulatory agencies and funders.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees