Account Director II - Enterprise
About The Position
Lumen is hiring an Account Director II to identify and develop new Large Enterprise sales opportunities, provide product solutions, ensure customer satisfaction, and maintain ongoing customer relationships to maximize sales. The role introduces company products and services to new and existing customers, implements strategic and tactical sales account plans, and develops accurate sales and revenue forecasts while managing quota funnels. The position allows work from home in California, Arizona, Oregon, Nevada, or Washington, but requires at least 50% of the time to be spent conducting sales activities outside the office. The Account Director builds and manages customer relationships, develops plans to cross-sell and up-sell accounts, and identifies, bids on, negotiates, and closes sales opportunities. The role also maintains a detailed weekly forecast funnel, builds pipeline, and shares customer trends and recommendations with sales management.
Requirements
- At least 7 years of industry sales experience.
- Attention to detail and good organizational capabilities.
- Ability to prioritize and use time effectively.
- Strong communication, written, and formal presentation skills, including proficiency in selling to the close.
- Self-motivated, proactive, results-oriented approach and ability to work with minimum direction.
- Proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
- At least 50% of time conducting sales activities outside of the office.
Nice To Haves
- Knowledge and understanding of the telecom industry's competitive landscape.
- Experience with Salesforce.com.
Responsibilities
- Develop and manage relationships with acquired and existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue.
- Develop action plans to cross-sell and up-sell accounts to increase customer spend.
- Identify, bid on, negotiate, and close new sales opportunities to meet or exceed sales and revenue quotas.
- Provide comprehensive account plans and strategies to win business from new and existing accounts.
- Demonstrate knowledge of the company's product suite, with potentially deeper knowledge of a subset of products or services.
- Provide an accurate and detailed weekly forecast funnel of identified and proposed opportunities.
- Share trends and changes in customers’ organizations with sales management and recommend future actions to improve the company's position.
- Build and grow pipeline.
- Conduct sales activities outside of the office for at least 50% of the time.
Benefits
- Comprehensive package featuring a broad range of health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
