Account Director - Freelance

Jack Morton Worldwide•Jack Morton, GA

2h•$110 - $135

About The Position

At Jack Morton, we create and build brand experiences that are head-turning, smile-inducing, and impact-driving. We aim to redefine what experiential marketing can achieve, helping clients unlock the full value of experiences. This requires a team that is bold, curious, and works collaboratively, building on ideas, pushing boundaries, and supporting each other. Here, you will do your best work, grow quickly, and collaborate across clients, disciplines, and global teams to bring new ideas to life. This is a place where curiosity drives innovation, boldness raises the standard, and success is achieved together. Ownership is expected, egos are left at the door, and the work reflects the people behind it. We offer experience without limits – in your work, your growth, and your impact.

Requirements

7+ years of agency-side experience in experiential marketing, brand experience, or integrated event production.
Proven track record leading client accounts and delivering complex, multi-workstream programs end-to-end with full accountability for quality and financial performance.
Strong working knowledge of B2B conference, trade show, or corporate event environments. You understand the mechanics and the stakeholder dynamics of these programs.
Demonstrated ability to manage junior team members, with a genuine investment in their growth.
Commercial confidence: you can own a budget conversation, manage scope, and hold a client relationship through a difficult moment without losing trust.
Clear, polished written and verbal communication. You represent the agency with authority and warmth in equal measure.

Nice To Haves

Experience working across a range of industries and sectors including complex corporate environments.
Familiarity with global or multi-market program delivery, including coordination across agency offices or international partners.
Experience supporting or contributing to new business pitches at an agency level.
Comfort operating in matrixed client environments where stakeholder management is as important as creative delivery.

Responsibilities

Lead day-to-day account management across a portfolio of B2B clients, owning the client relationship, program delivery, and agency output to a consistently high standard.
Translate client briefs and business objectives into executable plans working across creative, strategy, and production teams to ensure the work is both ambitious and achievable.
Build and maintain account operating rhythms: clear communication cadences, well-run status meetings, proactive risk management, and documentation that keeps every stakeholder aligned.
Serve as a credible, confident creative and strategic partner to your clients, not just managing expectations, but actively shaping them.
Oversee the full program lifecycle from brief to post-event, maintaining quality and momentum across every phase.
On accounts where a Senior Account Director leads, take genuine ownership of defined workstreams and junior client relationships operating with the autonomy and accountability of a lead, not a support.
Identify and pursue organic growth opportunities within your accounts building the kind of trusted relationships where clients bring you their next challenge before they brief anyone else.
Manage account financials with rigour: budgets, scope, profitability, and the commercial conversations that keep projects healthy and margins protected.
Develop a working knowledge of each client's business landscape, competitive environment, and internal stakeholder dynamics and use that knowledge to add value beyond the brief.
Contribute to new business pitches as a senior voice, bringing account intelligence, presentation confidence, and a point of view on what great work looks like for this client type.
Support the development of case studies and award submissions that demonstrate the impact and quality of the work.
Manage, coach, and develop SAMs and AMs on your accounts providing clear direction, honest feedback, and the kind of developmental investment that accelerates their growth.
Run efficient, purposeful team meetings where priorities are clear, actions are owned, and no one leaves uncertain about what happens next.
Model the standard of client service and creative partnership you expect from the team leading by example on every call, in every room, and on every deliverable.
Contribute to a West Coast team culture defined by high expectations, genuine collaboration, and pride in the quality of the work.
Foster a diverse, equitable, and inclusive team environment where different perspectives strengthen the work and different working styles are supported.