Account Director - Enterprise Sales

Duel•New York, NY

1d•Hybrid

About The Position

Duel is a SaaS company focused on making Brand Advocacy the standard for building retail brands. Founded by Paul Archer, Duel aims to demonstrate that companies built for advocacy can positively impact the world. In an era dominated by user-generated content and social media, brands that invest in people and community, rather than traditional advertising, are the most successful. The Duel Brand Advocacy Solution empowers enterprise brands to achieve this, having already partnered with over 60 prominent brands like Abercrombie and Fitch, Charlotte Tilbury, and Victoria’s Secret. With offices in New York City and London, Duel employs over 60 professionals, including psychologists, brand experts, and community builders, blending brand expertise with SaaS experience. The company recently secured $16 million in funding from top European VCs to fuel its U.S. expansion and advance its AI-driven product vision, providing brands with tools to grow through advocacy.

Requirements

6+ years of full-cycle, quota-carrying enterprise sales or account strategy experience, with a focus on closing net-new logos.
Background ideally within modern influencer/social/advocacy agencies, beauty and/or fashion brands, integrated agencies, or enterprise MarTech platforms with a consultative, services-led sales motion.
Proven track record selling directly to marketing teams at major brands (retail, D2C, beauty, CPG, luxury, and adjacent categories).
Demonstrated history of closing $100K to $150K+ ARR contracts with VP/C-level buyers.
Ability to navigate complex buying organizations: multi-stakeholder environments across day-to-day operators, procurement, and senior executives.
Agency-grade sales leadership, building trust quickly, guiding stakeholders through ambiguity, and running deals like strategic engagements.
Ability to sell through demonstrated strategic value, not discount-led negotiation.
Credibility with senior marketing leaders at major brands, influencing through insight and authority.
Exceptional presentation skills: polished, authoritative, and concise.
Commercial storytelling ability, selling outcomes, not features, especially value tied to social commerce, affiliate revenue, brand equity, and ROAS metrics.
Data fluency with KPIs such as EMV, CAC, ROAS, and advocacy-driven revenue.
Ability to interpret dashboards and use data persuasively in executive conversations.
Prepared to become a domain expert in brand advocacy.
Thrive in collaborative, early-stage environments and be energized by category creation.
Self-motivated with the ability to operate within ambiguity, finding creative solutions where playbooks don't yet exist.
Operate as a consultative partner, understanding a brand's pressures, constraints, and ambitions before proposing solutions.
High-judgment operator who knows when to push, when to listen, and how to navigate complex buying organizations diplomatically.
Calm under complexity, managing multi-stakeholder, multi-region, or multi-brand sales cycles without creating noise or confusion.

Nice To Haves

Experience selling MarTech with solutions (not just tech), ideally into fashion, beauty, or retail brands.
Familiarity with or exposure to influencer marketing, social commerce, or brand advocacy strategies.

Responsibilities

Own Duel's enterprise new business relationships end-to-end, leading complex sales cycles with brand marketing teams.
Act as a strategic advisor from first conversation through to close, taking responsibility for pipeline generation, deal progression, and commercial outcomes.
Sell the outcome, translating Duel's solution into business impact before the contract is signed.
Build pipelines, earn the right to partner with enterprise brands, and orchestrate high-value relationships that compound over time.
Prospect, pitch, negotiate, and close six- to seven-figure enterprise deals.
Lead relationships from first engagement through close and successful handover to Brand Partnerships.
Develop a named account plan with target accounts, engagement strategies, pipeline targets, and competitive positioning.
Focus on New York as Duel's strategic beachhead for U.S. growth.
Act as a strategic advocacy advisor, leading discovery workshops, solution design sessions, business case development, and executive presentations.
Help prospective marketing stakeholders understand the value of a mature advocacy operating model.
Navigate enterprise sales with agency-grade precision, running each deal as a strategic engagement involving multi-stakeholder navigation, competitive positioning, and executive alignment.
Self-source a majority of pipeline, supplementing marketing and BDR-generated leads.
Maintain a structured pipeline, including target account mapping, stakeholder engagement plans, deal progression milestones, and accurate forecasting.
Generate and manage $2M+ in new revenue pipeline annually.
Build real-life relationships with C-level and VP marketing executives.
Uncover real pain points, co-create a path to value, and shape decision criteria for CMOs, VPs of Digital/CRM, and Innovation leaders.
Communicate the Gross Advocate Value proposition to senior decision-makers with authority, confidence, and conviction.
Coordinate internal partners across Solutions/Pre-Sales, Product, Data/Insights, Marketing, and Brand Partnerships.
Navigate complex, multi-stakeholder deals across day-to-day operators, procurement, and senior leadership.
Host or contribute to Duel-led market activations (dinners, panels, events) that position Duel as the leader in Brand Advocacy.
Be accountable for pipeline created, deal velocity, conversion rates, new ARR closed, average deal value, and quality of handover to Brand Partnerships.
Relay market intelligence, competitive insights, objections, pricing signals, and repeatable sales plays back to Product and leadership.