Account Director, Education

Coursera•Mountain View, CA

1d•$107,200 - $167,500•Hybrid

About The Position

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Requirements

6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems
Proven experience in managing a sales quota and successfully negotiating contracts
Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results
Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Nice To Haves

Enterprise sales experience at a SaaS company
Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space
Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
A quick learner who is comfortable with technology and adapts easily to new tools and processes.

Responsibilities

Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory
Build pipeline for New business in your territory
Ensure timely renewals and drive growth within existing assigned accounts
Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
Stay informed about evolving business and technology challenges faced by clients