Account Director, Digital Native Large Enterprise
About The Position
The Go To Market (GTM) team at OpenAI is responsible for helping customers understand and leverage the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. The Account Director will be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure, working with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in San Francisco or Seattle, with remote options within the U.S. considered. OpenAI utilizes a hybrid work model of 3 days in the office per week and offers relocation assistance.
Requirements
- 14+ years selling platform-as-a-service and/or software-as-a-service
- Achieving revenue targets >$1M per year for more than 3 years
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Leading high-visibility customer events (CAB, conferences, product launches, etc.)
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Nice To Haves
- Customer-centric: Motivated to deeply understand customer priorities and help them achieve their vision for using our models to improve their products and services. Builds strong relationships with executives and professionals across functions and serves as a trusted advisor.
- Passion or deep curiosity in artificial intelligence: Embraces the opportunity to help deploy our technology in a way that benefits humanity. Excited to educate customers on AI and how to plan for the future.
- Builder: Excited to impact how our company operates and scales. Passionate about building strong systems and processes from the ground up and executing them with precision.
- Excited by new challenges: Does not have the answers to every question up front, but the process of solving them invigorates them. Bespoke issues requiring multidimensional knowledge excite them. Willing to experiment with new solutions.
- Strategist: Deeply understands go to market best practices and raises the bar for our organization. Thinks and plans forward on the order of years and brings internal and external stakeholders along with their strategy.
Responsibilities
- Manage ~five key accounts, developing and executing strategies for a comprehensive account plan
- Lead our enterprise customers’ journeys from ideation to successful deployment
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a consumption revenue target
- Manage consumption revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
Benefits
- Relocation assistance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
