Account Director, Client Services
About The Position
Ovative Group is an independent, full-funnel media, measurement, and creative firm that helps brands transform their media and measurement programs to achieve profitable growth. We are looking for a bold Account Director to join our fast-growing company. In this role, you will lead two to four major client accounts, focusing on driving strategic business impact, creating a world-class client experience, and steering mid-to-long-term account growth. The ideal candidate will demonstrate strong client relationship management, inspiring team leadership, critical thinking skills, and an understanding of the digital marketing industry. This candidate must be self-directed, comfortable supporting multiple work streams, and able to think critically to identify opportunities for innovation and communicate effectively.
Requirements
- 10+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem-solving skills, and project management ownership.
- 5+ years of experience managing direct reports.
- Strong ability to solve analytical, conceptual, and big-picture problems using sound critical thinking techniques.
- Experience building, leading, and developing teams with diverse team members from a range of backgrounds.
- Possess a strong business acumen & deep understanding of how digital can drive an enterprise business forward.
- Excellent written and oral communication skills.
Nice To Haves
- Previous experience operating hands-on digital marketing strategies and execution to drive business impact.
- Digital strategy consulting experience.
- Media planning and buying experience.
- Experience across both branding and direct response initiatives.
Responsibilities
- Develop and lead cross-functional marketing strategies and roadmaps aligned with client priorities that drive results and grow the business on a one-to-three-year basis.
- Accountable for regular and timely messaging on the overall health of accounts to key senior internal and external partners.
- Responsible for overall performance KPIs, keeping a pulse against goals and removing barriers to drive forward momentum.
- Lead, drive, retain, and grow the overall relationship and performance of two to four Ovative accounts.
- Effectively manage client relationships, establishing trust and credibility, and serving as an expert on their business for digital media, measurement, and the overall business model.
- Own the relationship strategy and create strong relationships with key decision-makers, beyond day-to-day contacts.
- Actively coach account teams, account managers, and future account directors to solve complex client problems.
- Support teams in structuring their workstreams, allocating team resources, providing role clarity, and aligning subject matter expertise as needed.
- Foster a culture of open communication and candid 360-degree feedback.
- Inspire account teams and direct reports to achieve their quarterly, annual, and long-term goals, helping to mitigate roadblocks along the way.
- Inform staffing strategy and help recruit, onboard, and develop new Ovative team members and leaders.
Benefits
- Competitive, holistic benefits that understand the importance of your life inside and out of work.
- Recognition as a Top Workplace for ten years running.
- Trust and transparency.
- Open communication and floor plan.
- Flat organizational structure.
- Inclusive environment where everyone can participate and thrive.
- Medical leave benefits inclusive of same-sex partners.
- Fair, competitive compensation.
- Large bonus incentive.
- Phenomenal health insurance.
- Access to all office spaces in MSP, NYC, and CHI.
- Frequent, paid travel to Minneapolis headquarters for company events, team events, and in-person collaboration.
- Generous paid vacation policy.
- 401k match program.
- Top-notch health insurance options, inclusive of same-sex partners.
- Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs.
- Monthly stipend for mobile phone and data plan.
- Sabbatical program.
- Charitable giving via time and a financial match program.
- Shenanigan's Day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
