Account Director, Client Services
About The Position
Ovative Group is seeking a bold Account Director to join their team. This role involves leading two to four major client accounts, focusing on driving strategic business impact, creating a world-class client experience, and steering mid-to-long-term account growth. The ideal candidate will possess strong client relationship management, team leadership, critical thinking skills, and an understanding of the digital marketing industry. This individual must be self-directed, comfortable supporting multiple work streams, and able to identify opportunities for innovation and communicate effectively.
Requirements
- 10+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership.
- 5+ years of experience managing direct reports.
- Strong ability to solve analytical, conceptual and big picture problems using sound critical thinking techniques.
- Experience building, leading, and developing teams with diverse team members from a range of backgrounds.
- Possess a strong business acumen & deep understanding of how digital can drive an enterprise business forward.
- Excellent written and oral communication skills.
Nice To Haves
- Previous experience operating hands-on digital marketing strategies and execution to drive business impact.
- Digital strategy consulting experience.
- Media planning and buying experience.
- Experience across both branding and direct response initiatives.
Responsibilities
- Develop and lead cross-functional marketing strategies and roadmaps aligned with client priorities that drive results and grow the business on a one-to-three-year basis.
- Accountable for regular and timely messaging on the overall health of accounts to key senior internal and external partners.
- Responsible for overall performance KPIs, keeping a pulse against goals and removing barriers to drive forward momentum.
- Accountable Lead, drive, retain and grow the overall relationship and performance of two to four Ovative accounts.
- Effectively manage client relationships, establishing trust and credibility and serving as an expert on their business for digital media, measurement and the overall business model.
- Own the relationship strategy and create strong relationships with key decision makers, beyond day-to-day contacts.
- Actively coach account teams, account managers & future account directors to solve complex client problems.
- Support teams in structuring their workstreams, allocating team resources, providing role clarity and aligning subject matter expertise as needed.
- Foster a culture of open communication, and candid 360-degree feedback.
- Inspire account teams and direct reports to achieve their quarterly, annual, and long-term goals, helping to mitigate roadblocks along the way.
- Inform staffing strategy and help recruit, onboard and develop new Ovative team members and leaders.
Benefits
- Access to all office spaces in MSP, NYC, and CHI
- Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
- Generous paid vacation policy
- 401k match program
- Top-notch health insurance options, inclusive of same sex partners
- Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
- Monthly stipend for your mobile phone and data plan
- Sabbatical program
- Charitable giving via our time and a financial match program
- Shenanigan’s Day
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
