Account Development Specialist, End-User

Phoenix Contact•Cincinnati, OH

About The Position

The Account Development Specialist (End-User) engages new and existing end-user customers and regionally based Engineering firms, identifying opportunities and selling relevant products and services. The role combines direct outreach, technical knowledge, strategic thinking, and communication to build customer relationships and achieve sales targets. Working closely with Channel and Field Application Engineering teams, the specialist develops accounts until they reach a threshold for assignment to Sales Engineers. This is an individual contributor position without formal people-management responsibilities, covering Ohio, Kentucky, and Western Tennessee.

Requirements

At least 1 to 3 years of sales experience in the electronics or industrial automation and controls marketplace.
Comfortable making cold calls and sending outreach emails.
Self-motivated, with the ability to learn and adapt quickly.
Able to travel by airplane.
Valid driver's license and ability to travel by automobile for up to six hours at a time.
Able to lift at least 50 lbs.
Able to travel overnight 35–40% of the time, or as dictated by the assigned territory.
Comply with company dress code guidelines.
Punctuality is required.

Nice To Haves

Four-year degree.
Education or experience in a technical discipline, or equivalent experience.
Experience working with distribution.

Responsibilities

Meet or exceed territory sales quotas established by the RSM and/or Vice President—Field Sales.
Use BASE selling skills to build strong customer relationships.
Generate leads through cold calls, emails, and networking events.
Support the preparation of proposals, presentations, and sales materials.
Maintain accurate customer information in the CRM and use it for communication, reporting, measurement, tracking, and productivity.
Collaborate and communicate effectively, verbally and in writing, with the Phoenix Contact team.
Track and report business development activities and performance metrics.
Differentiate Phoenix Contact from other component vendors by building partner relationships with customers.
Average at least 20 sales calls per week.
Use sales tools to support local markets.
Work with Harrisburg Product teams to develop field presentations and application notes.
Use available resources and sales tools to maximize productivity, responsiveness, and customer satisfaction.
Continue personal development through a skill-building program determined by the RSM, Director of Sales, and/or Harrisburg Training Department.
Demonstrate technical competence in products and solutions within the area of focus.
Provide forecasts and reports to the RSM as required.
Develop and implement Mutual Action Plans with assigned distributor locations, independently and/or with regional management.
Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology to support product sales.
Develop and maintain working knowledge of Phoenix Contact products and solutions.
Qualify and follow up on all leads in the assigned territory.
Follow up on all quotations for the assigned account portfolio within the territory.
Perform other duties as assigned.