Account Development Specialist, End-User

Phoenix Contact•Cincinnati, OH

About The Position

As an Account Development Specialist (End-User), you will identify, contact, and sell to new and existing end-user customers and regionally based engineering firms that could benefit from Phoenix Contact products or services. The role drives sales of relevant end-user-focused products through technical knowledge, strategic thinking, and strong communication, while working closely with Channel and Field Application Engineering teams to support customer satisfaction and sales targets. This individual-contributor role develops accounts toward a threshold at which they may be assigned to Sales Engineers. It covers Ohio, Kentucky, and Western Tennessee, and involves direct customer outreach, account development, sales presentations and demonstrations, lead and quotation follow-up, territory reporting, and ongoing development of product and sales skills. Overnight travel is expected 35–40% of the time, or as dictated by the assigned territory.

Requirements

At least 1 to 3 years of sales experience in the electronics or industrial automation and controls marketplace.
Comfort making cold calls and sending outreach emails.
Self-motivated, with the ability to learn and adapt quickly.
Able to travel by airplane.
Valid driver’s license and ability to travel by automobile for up to six hours at a time.
Able to lift a minimum of 50 lbs.
Able to travel overnight 35–40% of the time, or as dictated by the assigned territory.
Comply with company dress code guidelines.
Punctuality is required.

Nice To Haves

Four-year degree preferred; a technical discipline is preferred, or equivalent experience.
Experience working with distribution preferred.

Responsibilities

Meet or exceed territory sales quotas established by the RSM and/or Vice President—Field Sales.
Use BASE selling skills to build strong customer relationships.
Generate leads through cold calls, emails, and networking events.
Support preparation of proposals, presentations, and sales materials.
Maintain accurate client information in CRM systems and use the CRM for communication, reporting, measurement, and tracking.
Collaborate with the Phoenix Contact team and communicate effectively, both verbally and in writing.
Track and report business development activities and performance metrics.
Build partner relationships with customers and differentiate Phoenix Contact from other component vendors.
Average a minimum of 20 sales calls per week.
Use sales tools to support local markets and maximize productivity, responsiveness, and customer satisfaction.
Work with Harrisburg Product teams to develop field presentations and application notes.
Continue personal development through a skill-building program determined by sales leadership and/or the Harrisburg Training Department.
Demonstrate technical competence in products and solutions within the area of focus.
Provide forecasts and reports to the RSM as required.
Develop and implement effective Mutual Action Plans with assigned distributor locations, independently and/or with regional management.
Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology to support product sales.
Develop and maintain working knowledge of Phoenix Contact products and solutions.
Qualify and follow up on all leads within the assigned territory.
Follow up on all quotations within the assigned territory for the given account portfolio.
Perform other duties as assigned.