Account Development Representative

SecureW2Seattle, WA

About The Position

SecureW2 is seeking an experienced, strategic Account Development Representative to connect with customers in their installed base. The role involves identifying new business units, unengaged stakeholders, and driving demand for their advanced AI Security and Adaptive Defense platforms. The company is a leader in cloud-native PKI and RADIUS passwordless authentication, securing human, machine, and AI agent identities with continuous trust. Their products secure network access for major global enterprises and prestigious schools.

Requirements

  • 2 to 4+ years of outbound SDR/XDR experience in B2B SaaS.
  • Proven track record of multi-threading complex enterprise accounts and penetrating new departments within existing clients.
  • Strong interest in AI-driven cybersecurity tools, threat signal intelligence, and autonomous security workflows.
  • Skill in using AI tools for research and workflow automation while maintaining authentic, human-to-human communication.
  • Ability to work closely with SDR Leadership, Account Executives, Customer Success, and Marketing to execute joint account strategies.

Nice To Haves

  • Prior exposure to cybersecurity, identity management (IAM/IdP), AI security, or IT infrastructure.
  • Preference for prior experience in AI Security.

Responsibilities

  • Work with Customer Success and Marketing on Tier 1 and Tier 2 customer accounts to map out unengaged buying centers (e.g., SecOps, InfoSec, DevOps, Identity/IdP Admins, adjacent business units).
  • Target contacts across the customer base who have had no active engagement in the past 90 days to uncover new expansion use cases.
  • Educate existing clients on expanding from static authentication (Wi-Fi/BYOD) to automated security response, AI agent security, machine identity management, and real-time threat remediation.
  • Run personalized, account-based outreach campaigns leveraging email, phone, video, LinkedIn, and warm referral introductions from Customer Success and AEs.
  • Book expansion discovery meetings, helping customers unlock more value from the platform and enabling cross-sell and upsell opportunities.
  • Utilize tools like Clay and Claude Code as force multipliers to research account technology stacks, detect expansion signals, and build personalized messaging at scale without introducing slop.
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