Account Development Representative

Curia • Albany, NY

7d • Remote

About The Position

Build your future at Curia, where our work has the power to save lives. The Inside Sales Account Development Representative (ADR) is responsible for increasing market awareness and generating leads. The Inside Sales ADR drives a strategy to identify and engage with accounts that are either potential new business opportunities or require ongoing nurturing through a multi-channel approach. Initiates a multi-channel strategy, and manages the quality and alignment of lead generation, ensuring all sales leads are qualified and verified prior to handover to Business Development. This role is primarily focused on hunting, with majority of time spent doing outbound prospecting. The ideal candidate will be AI-fluent, collaborative, proactive, and motivated to generate new business opportunities. Curia provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries. Join our talented workforce, where a commitment to excellence and a customer-focused attitude is everything. We pursue excellence because our work has the power to improve patients’ lives with the pharmaceuticals we develop and manufacture.

Requirements

• Bachelor’s Degree in a Business or Scientific-related field
• 1-3 years of relative experience
• Proficiency in CRM, Salesforce and HubSpot
• Proficiency in Microsoft Word, Excel, PowerPoint, CoPilot and Outlook
• Strong English verbal and written communication skills, business judgement and acumen
• Ability to manage time appropriately; work in a fast-paced environment and multi-task, all while paying close attention to detail
• Must be a self-starter and self-motivating
• Strong organization skills
• Ability to evaluate processes and procedures, identify bottlenecks and work to find improvements for operational efficiency
• Ability to quickly and eagerly learn new products/services and systems
• Proactive attitude
• Ability to write routine reports and correspondence
• Ability to effectively listen and resolve customer conflict

Nice To Haves

• Research, manufacturing, engineering, and/or chemical experience a plus

Responsibilities

• Prospecting to generate new sales opportunities by researching and identifying appropriate accounts and contacts using third party lists and emails, Global Data, Zymewire, LinkedIn Sales Navigator, CoPilot, web searches, etc.
• Nurturing leads generated through the website, marketing campaigns, tradeshows, trade media partnerships; this may include following up on document downloads, evaluating lead sheets and contact lists provided by third parties, converting business cards into accounts/contacts in Salesforce, generating lead lists from tradeshow events, Zymewire, etc.
• Qualifying and driving sales leads through the sales pipeline, documenting all actions and touch points in Salesforce
• Engaging in preliminary high level technical discussions with potential clients alongside Business Development colleagues
• Passing along qualified leads to Business Development (BD)
• Conducting market analysis as needed on certain business segments or capabilities to identify and assess competition, understand customer behavior/interests and market trends, determine demographics, etc.
• Supporting the marketing team with content and campaign development that supports outreach efforts
• Further developing existing accounts by checking customer’s busying history and working with the current BD rep to suggest related and new services, explaining features, function, benefit and proof as needed
• Participating in BD processes and meetings to ensure consistency and alignment
• Promote the company and the brand
• Exhibit safety awareness and safe work practices

Benefits

• Generous benefit options (eligible first day of employment)
• Paid training, vacation and holidays (vacation accrual begins on first day of employment)
• Career advancement opportunities
• Education reimbursement
• 401k program
• Learning platform

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level