Account Development Manager

Weisiger Group•Braselton, GA

About The Position

The Account Development Manager is an outside sales role responsible for driving Service, Rental, Used Equipment, and other revenue by identifying prospective customers, developing new and existing customer relationships, and matching customers with suitable material-handling and warehouse solutions. The role focuses on reaching a broad base of existing customers and prospects, with commissions primarily tied to introducing Service, Rental, and Used Equipment opportunities, as well as benefits for promoting other opportunities such as new and allied equipment sales. The position requires a functional understanding of material-handling equipment, strong customer service, and coordination across sales, service, rental, and used-equipment teams. The Account Development Manager manages opportunities from quote through contract and/or sale, travels daily to customers in the assigned territory, and uses company systems and reports to track activity and performance. The role has no supervisory responsibilities.

Requirements

Associate or Bachelor’s degree from an accredited university, or two or more years of sales experience and/or training.
Previous experience in a fast-paced environment, preferably in a service-oriented industry.
Strong customer service and communication skills.
Proven inside sales experience.
Track record of exceeding sales quotas.
Strong phone presence and experience making dozens of calls per day.
Strong verbal and written communication skills.
Strong listening and presentation skills.
Ability to multitask, prioritize, and manage time effectively.
Ability to communicate the value-added concept to customers at all levels.
Highly organized.
Current valid driver’s license maintained at all times; driving is an essential function.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Desire and ability to learn and use auxiliary systems such as Salesforce, Power BI, SAP/FIORI, and ServiceMax.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and other documents.
Ability to write routine reports and correspondence.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to solve practical problems with limited standardization and interpret written, oral, diagram, or schedule instructions.
Ability to meet the physical demands of the role, including regularly standing, walking, handling objects, reaching, and communicating; frequently sitting and moving up to 25 pounds.

Nice To Haves

Associate or Bachelor’s degree from an accredited university (preferred).
Experience in a service-oriented industry.

Responsibilities

Respond to customer inquiries, questions, and requests.
Prepare Service, Rental, Used Equipment, and other quotes.
Provide internal teams with accurate customer information to support coordination and equipment delivery.
Coordinate with Branch Managers and Regional Sales Managers to align sales focus with branch priorities.
Work with Sales Account Managers and internal product experts to help close equipment deals.
Coordinate with Marketing and Inside Sales to expand reach across sales prospects.
Travel daily to customers within the assigned territory.
Identify new sales opportunities using business directories, personal research, referrals, dormant customer lists, cold calling, Salesforce data, and other company resources.
Maintain and expand a prospect database in the assigned territory.
Cold-call prospective customers and conduct in-person prospect meetings.
Re-engage dormant customers and generate renewed interest.
Follow the pricing matrix and applicable discounting rules.
Contribute to monthly sales meetings and align with account managers in the assigned region.
Build and maintain relationships with new and existing customers, providing advice and rental solutions based on their needs.
Pursue Service, Rental, Used Equipment, and other opportunities to meet or exceed sales targets.
Address customer inquiries, resolve issues, and support a positive experience throughout the sales and after-sales process.
Manage territory opportunities and use Salesforce to log and monitor daily calls, tasks, and opportunities.
Prepare periodic management reports on sales performance in the assigned territory.
Use Business Intelligence and SAP reports to drive metrics.
Understand existing customers’ needs and offer material-handling and warehouse solutions.
Generate interest among existing customers who have historically needed assets being returned.
Monitor market trends, customer demand, and competitor activity to generate leads and adapt sales strategies.
Stay informed about equipment specifications and capabilities to match customers with suitable options.