Account Coordinator | Involved Media | NYC

AMS•New York, NY

1d•Onsite

About The Position

Involved Media is seeking a highly organized, detail-oriented Account Coordinator to support the execution of cross-channel campaigns across linear TV, OTT/CTV, and digital. This role involves the day-to-day operational management of campaigns for multiple clients, products, and channels. The Account Coordinator will collaborate with client service, media, analytics, finance, and creative teams to ensure accurate campaign launches, efficient operation, and achievement of client goals. This position is ideal for an individual early in their media career who is eager to learn, take ownership, and develop within client services or media strategy. The ideal candidate is meticulous, reliable, understands how daily tasks contribute to broader goals, proactively follows up on tasks, is eager to learn agency processes, builds strong professional relationships, and anticipates client and team needs.

Requirements

Strong communication and time management skills.
Natural curiosity and desire to grow.
1–2+ years of experience in customer service, marketing, advertising, or a related field preferred.
Strong organizational and project management skills.
Interest in performance or digital media; prior experience is a plus.
Strong written and verbal communication skills.
Ability to manage multiple projects and deadlines simultaneously.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Nice To Haves

Prior experience in performance or digital media is a plus.

Responsibilities

Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time.
Manage project plans, timelines, weekly status documents, meeting recaps, and media briefs.
Partner with internal cross-functional teams to understand client goals and key performance metrics.
Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts.
Prepare campaign insights reporting, including analysis and research leveraging first-party and/or third-party data.
Support campaign setup, creative execution, ad trafficking, and ongoing campaign management in alignment with established workflows.
Handle weekly and monthly invoicing in partnership with the finance team, ensuring accuracy and timeliness.
Develop positive working relationships with clients, internal stakeholders, and external partners.
Contribute ideas to improve internal processes and workflows as needed.
Maintain high standards of customer service, operational excellence, and attention to detail across all assigned accounts.