Account Coordinator

Housby Mack • Des Moines, IA

19h

About The Position

Housby is seeking a highly organized and diligent Account Coordinator to serve as support for both the Sales Team and Operations on online consignments. Responsible for maintaining and dispersing all necessary documentation pertaining to the designated consignor account(s). Also responsible for following consigned units from consignment date through the sales process; to include inspection, sale, and removal from consignor location. WHY HOUSBY? Housby offers a flexible environment, competitive benefits, and a culture that promotes growth, along with celebrating success. Here at Housby we realize that our greatest asset remains our employees, and we are committed to developing and promoting our talented individuals to support our future leadership needs.

Requirements

• Work or Internship experience as an Account Coordinator, Account Manager, or in a similar role highly preferred.
• High proficiency in Microsoft Excel strongly desired.
• Proficient in Salesforce or similar CRM systems.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and meeting critical deadlines.
• Excellent verbal and written communications skills.
• Must follow and have Housby's Core Values.
• Valid driver's license and dependable transportation.
• High school diploma or GED required.

Nice To Haves

• Associate or bachelor's degree preferred.

Responsibilities

• Act as the central point of coordination between Sales, Operations, consignors, and buyers, ensuring accurate, timely communication and execution throughout the consignment lifecycle.
• Manage and respond to a high volume of internal and external communications (email, phone, and messaging) with urgency, professionalism, and the ability to quickly interpret and prioritize information.
• Oversee consignment workflow from intake through sale and post-sale, including documentation management, data accuracy, KPI tracking, and meeting all required deadlines.
• Coordinate cross-functional activities to prepare units for sale, resolve issues, and ensure timely post-sale processes such as invoicing, title tracking, and unit pickup.
• Maintain accurate financial and operational records, including consignor fees, costs, invoices, and sales results, ensuring timely reporting and submission to Accounting.
• Maintain a positive and professional working relationship with all Housby affiliated holding facilities/service providers, along with internal team members.
• Follow all Company safety rules and safety policies.
• Other projects/tasks as assigned.

Benefits

• Competitive Base Salary.
• Full benefits including medical, dental, vision, life insurance, 401(k) with company match, and more!
• 9 Paid Holidays.
• 120 hours of PTO after your first full year of employment.
• Energetic and transparent work environment and great company culture.
• Ongoing training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED