Account Coordinator

Chicago Tube And Iron Company•Romeoville, IL

8d•$50,000 - $55,000•Onsite

About The Position

Chicago Tube & Iron is looking for an Account Coordinator to join their team. This role is ideal for someone who enjoys working with people, staying organized, and learning how a sales and account management operation functions. The Account Coordinator will support existing customers, process orders and quotes, and help identify opportunities for new business. This position offers hands-on experience with customer accounts, purchasing, order management, and sales support, along with an opportunity to learn the steel industry from an experienced team.

Requirements

Proficiency with Microsoft Word, Excel, and Outlook.
Strong communication and organizational skills.
A customer-focused mindset and a genuine interest in building relationships.
Ability to manage multiple priorities and follow through on details.
Professional judgment and the ability to maintain confidentiality regarding customer and account information.
A willingness to learn, ask questions, and grow within the organization.

Nice To Haves

College education in business or a related field is preferred.

Responsibilities

Answer incoming customer calls and assist with account needs.
Prepare and process customer quotes through our ERP system.
Convert approved quotes into customer orders.
Follow up with customers on outstanding quotations.
Identify and source buy-out materials through appropriate vendors.
Enter purchase orders and coordinate with vendors.
Process Laser and Owatonna quote requests and orders.
Prepare Material Return Authorizations when needed.
Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.
Participate in monthly sales training meetings.
Assist with additional sales and customer service responsibilities as needed.