Account Coordinator

Turnkey Project Services, LLC•Fort Worth, TX

About The Position

At Turnkey Project Services, we’re not just about commercial furniture installation; we’re about transforming spaces and enhancing experiences across diverse industries, including healthcare, hospitality, sports, education, and corporate environments. Join us and be part of a team that values innovation, collaboration, and excellence. As an Account Coordinator, you will partner with businesses to achieve successful transition in the workplace. Additionally, you will coordinate the fulfillment requirements and execution of project and account installation of new product, reconfigurations, decommissions, commercial moves and other support services for our clients. Work with Project/Service Managers and alliance partners to determine scope needs from internal & external resources. Coordinates product delivery, installation timeline, and jobsite status. Provide direction and guidance to Team Members to ensure smooth workflow and flawless execution. Successfully coordinates assigned service performance (Cost, Quality, Safety, Delivery and Sales). This position is expected to work varied work hours, 40+ hours per week, but hours can vary depending on workload demands.

Requirements

Works quickly to get things done; fosters a sense of urgency
Owns execution of tasks and demonstrates excellent follow through
Ability to organize and manage multiple tasks efficiently; employs good problem-solving skills
Demonstrates effective management skills including coaching and performance feedback
Good analytical skills; detail oriented and high level of accuracy
Ability to work with members at all levels and in a team environment
Must be able to develop and maintain effective relationships, internal and external
Strong interpersonal verbal and written communication skills
Basic knowledge of commercial furniture and facility management
1+ years’ experience furniture installation work, construction, or commercial interiors industry
Proficient in Microsoft Office applications, industry software preferred
Understanding of financial reports and concepts
Ability to travel outside of the office, may include occasional overnight or out of state travel

Nice To Haves

1+ years’ experience leading furniture installation work preferred
Understand and interpret design and construction plans preferred
Preferred previous Continuous Improvement / Lean / Six Sigma experience

Responsibilities

Verifying scope of work and scheduling the appropriate resources while maintaining excellent communication and customer service with all parties.
Prepares correspondence and necessary paperwork, as well as hour and expense budgets for assigned projects.
Partners with Operations to ensure volume and quality of manpower is available for each job.
Prepares a list of requirements, schedule, and work plans for each project. Reviews with Team Members to ensure they are prepared.
Communicates daily work plan, goals, and assignments to Team Members
Utilizing lean methodologies, inspections, and standard work procedures to ensure the most cost-effective solution are always employed.
Provides status updates to stakeholders daily to ensure project is on schedule and within budget.
Completes punch list for each project and resolves outstanding issues to customer’s satisfaction.
Coordinates overall direction of labor across multiple projects and facilities.
Estimates manpower needs accurately. Flexible and creative in determining optional solutions.
Supports estimating and pricing; partners with Sales/Management for fulfillment.
Support and fulfill Installer responsibilities as needed to meet operational and project demands.
Promotes a team-oriented environment; treats others as equal regardless of their abilities.
Initiates and maintains relationships with stakeholders and other contacts to facilitate activities.
Represents company well in meetings and attends strategy meetings when requested.
Reviews with Team Members a list of requirements, schedule, and work plans for each install to ensure they are prepared.
Structures/runs jobs by delegating authority, assigning responsibilities, and holding Team Members accountable.
Provide direction and coaching of on-site leadership through regular status communications.
Reviews completed projects with Team Members to identify potential areas for improvement and to recognize exemplary performance.
Supports Regional Operating Company in reaching company safety goals.
Supports company initiatives through active participation and adherence to company policies and procedures.