ACCOUNT COORDINATOR

ACA International•Savage, MN

4d•$21 - $25•Hybrid

About The Position

ACA International is seeking an Account Coordinator for a role offering variety, relationship-building, and a clear path for growth. This position involves working across a dynamic portfolio of association clients, developing skills in communications, event coordination, membership services, and governance support. The role is designed for individuals who want to grow and learn, with each client presenting unique challenges and opportunities. Mentorship from experienced association management professionals is provided, with a long-term pathway towards full client leadership. This is an opportunity for those seeking a role where their contributions are visible, growth is supported, and the work is engaging.

Requirements

Associate's or bachelor's degree, or equivalent combination of education and experience
2+ years in customer or member services, association management, meeting planning, or a related field
Strong written and verbal communication skills, including editing and proofreading
Comfortable working with membership databases or CRM systems
Ability to travel occasionally (approximately 1–3 times per year)
Strong customer or member services background
Independent and resourceful
Detail-oriented and highly organized
Critical thinker
Collaborative and adaptable
Growth-minded

Nice To Haves

Experience with membership databases or CRM systems is a plus, not required
Familiarity with nonprofit organizations or the credit and collection industry is a bonus

Responsibilities

Serve as the primary point of contact for client volunteers and members, handling inbound communications via phone, email, and online platforms.
Support membership applications, renewals, and retention marketing efforts.
Coordinate member-facing communications including newsletters, broadcast emails, website updates, social media, and LinkedIn groups.
Develop and maintain editorial calendars to ensure consistent and timely client communications.
Support end-to-end logistics for board meetings, member events, conferences, seminars, and online training, including scheduling, speaker and agenda coordination, promotional materials, CRM setup, on-site support, and budget management.
Assist with sponsorship and exhibit programs, including prospectus creation, application processing, collateral ordering, and sponsor communications and logistics.
Coordinate board and committee operations, including scheduling, agenda preparation, meeting materials, and minutes.
Serve as a liaison for select committees and support volunteer engagement and coordination.
Support budgeting processes, review monthly financial reports, and assist with drafting, editing, and proofreading correspondence, membership reports, and annual or quarterly materials.
Maintain database records and manage scholarship programs from application through award.