Account Coordinator

Frankel • Gainesville, FL

6d • Hybrid

About The Position

The Account Coordinator is an entry-level role that supports both the Client Services team and general agency operations. Working closely with Brand Managers, Account Managers, Project Managers, and the People Operations Manager, this person helps keep client projects organized, deliverables polished, and the office running smoothly day-to-day. Success in this role looks like proactive communication, sharp attention to detail, and a genuine eagerness to learn the tools and rhythms of agency work.

Requirements

• Must reside in or be willing to relocate to Gainesville, FL
• Coursework in public relations, advertising, marketing, or a related field
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Willingness to learn new tools and processes, including Kantata and shared drive systems

Nice To Haves

• Prior experience or an internship with a marketing, PR, or advertising agency
• Comfortable with tools like HubSpot or project management platforms

Responsibilities

• Support Brand Managers and the Accounts Team with day-to-day client account management and project coordination
• Draft, organize, schedule, and quality-check client marketing communications, including email campaigns and social media content
• Proof client-facing deliverables, including social media calendars, presentations, emails, and other materials
• Assist with development and production of digital deliverables, such as blog posts, social content, website updates, and email campaigns in HubSpot
• Support campaign execution by maintaining organized assets, tracking deadlines, and communicating project status with internal teams
• Perform QA reviews to help ensure deliverables are accurate, complete, and aligned with client requirements before client review
• Coordinate vendor quotes, draft client estimates, assist with status reports, and help build project schedules
• Organize client documents and ensure materials are accessible and up to date
• Monitor media plans and client budgets, and confirm all project hours are logged in the project management system
• Assist with new business efforts, including RFP coordination, proposal preparation, and research and presentation support
• Participate in weekly check-ins with team leads to review priorities and receive training
• Communicate clearly with Brand Managers and escalate issues or delays promptly
• Pull project hour reports from Kantata and assist with quarterly reconciliation of project budgets and logged hours
• Accurately log hours worked in Kantata to support tracking of time spent on client projects
• Perform other related duties as assigned to support seasonal workload, agency operations, office administration, and cross-team collaboration

Benefits

• Medical, dental, and vision coverage, with Frankel contributing toward the cost of your plan
• 401(k) with a match, eligible after your first work anniversary
• 15 days of PTO in year one, moving to our flexible Responsible Time Off plan after that
• Holiday Break Days in November and December
• Paid parental leave
• Free Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree