OluKai Account Coordinator, Key Accounts (Temporary)
About The Position
OluKai is looking for an Account Coordinator for our Key Accounts team. This is a seasonal, temporary role for an approximately 6 month assignment. OluKai builds premium products for the ocean lifestyle, crafted using the highest quality materials into beautiful, functional, and incredibly comfortable designs. The company is committed to creating quality products while leaving the smallest footprint possible on the planet, pledging to be environmentally responsible and support a clean environment. The company culture embodies the connection between people and the ocean, seeking a team that embraces this culture and has a passion for providing premium products and service.
Requirements
- 3+ years of account management or sales experience in the footwear, apparel, or fashion/lifestyle industry
- Proven track record of managing key or national accounts and achieving revenue targets
- Strong communication, negotiation, and presentation skills.
- Ability to work independently and manage competing priorities in a fast-paced environment
- A team player who brings positive energy and inspires those around them.
- Travel estimated 25%
Nice To Haves
- Experience with seasonal sell-in processes, market weeks, and trade show environments
- Experience in footwear or similar industry.
- Familiarity with order management systems and retail analytics tools (Full Circle, DOMO, SPS)
Responsibilities
- Support and maintain relationships with current accounts, ensuring a positive customer experience and satisfaction.
- Assist in identifying customer needs and communicate relevant feedback to the appropriate sales or product teams.
- Coordinate with internal teams including sales, marketing, and operations to help facilitate smooth account activity.
- Track and report on account performance metrics, flagging any concerns to senior team members as needed.
- Represent the company professionally in all customer interactions, upholding brand standards and values.
- Monitor account health, track order flow, and follow up on issues related to inventory, shipping, or product availability in a timely manner.
- Contribute to a positive team environment by staying organized, communicating proactively, and supporting colleagues on shared goals.
Benefits
- Complimentary chef prepared breakfast and lunch provided Monday - Thursday
- Work with talented and great people who share a love of the ocean lifestyle
- OluKai is a Certified B Corporation with paid company service days
- Dog friendly office
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
