Account Consultant IV - Labor (Remote)

CareFirst•Columbia, MD

3d•Remote

About The Position

This position is responsible for renewing and growing a Taft Hartley book of business, which includes complex and jumbo accounts with indemnity, self-funded, shared administration, and managed care medical products, as well as ancillary/specialty and life products. The role drives revenue and manages current and prospective relationships to ensure success with products, leading sales initiatives and strategies within their assigned territory. The Account Consultant achieves sales and profitability objectives by effectively managing new and existing accounts. This role requires candidates to be located in the Maryland, Washington, DC, or Northern Virginia (DMV) area.

Requirements

Bachelor's Degree in Business, Finance or related field OR in lieu of a bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
10 years sales/healthcare experience.
Current health and life license for the jurisdictions of Maryland, DC, and Virginia is required.
Knowledge and understanding of CRM and other client management tools.
Strong customer service orientation.
Ability to recognize, analyze, and solve a variety of problems.
Excellent communication skills both written and verbal.
Must be eligible to work in the U.S. without Sponsorship.

Nice To Haves

Thorough knowledge and understanding of self-funding and stop loss.
Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred.
Labor market experience preferred.

Responsibilities

Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies.
Manages and develops a set of assigned accounts to increase productivity and sales of products.
Identifies potential customers and sets approach strategies.
Develops strong and long-term client relationships.
Takes ownership of territory team initiatives and ensures deadlines are met.
Resolves issues and handles client complaints quickly and effectively.
Gets feedback and suggests ways to increase customer engagement.
Assists in guiding and mentoring less experienced staff.
May lead a team of matrixed resources.