Account Clerk

City of Alameda • Alameda, CA

8d • Onsite

About The Position

The City of Alameda is seeking a detail-oriented and customer-focused Account Clerk to support the Alameda Rent Program. This position plays a key role in administering the City's annual rental housing program fees by processing payments, maintaining accurate financial records, and supporting landlord registration, fee exemptions, refunds, and compliance activities. During the annual fee collection cycle, the workload is fast-paced and requires exceptional accuracy, organization, and timeliness. As a primary point of contact for landlords, tenants, and the public, the Account Clerk provides courteous customer service by phone, email and at the public counter while performing a variety of administrative and financial support functions. The ideal candidate is comfortable working with the public, enjoys balancing customer service with detailed clerical work, and is proficient in Microsoft Office applications. Under general supervision performs a variety of routine clerical accounting work and performs other related work as required.

Requirements

• Graduation from High School.
• Two years of bookkeeping or statistical record keeping experience including maintenance and review of financial records and collecting and accounting for funds.
• Knowledge of the principles and practices of general accounting, bookkeeping and financial record keeping and reporting; automated accounting systems; basic mathematical principles; modern office procedures, methods and equipment including computers and designated supporting applications such as spreadsheets.
• Ability to perform routine clerical accounting work and perform arithmetic calculations and operations with speed and accuracy; effectively operate a variety of modern office equipment including computers and designated related software; utilize automated data processing and computerized accounting and financial management systems; interpret, apply and explain established policies; procedures and codes; compile and review information; prepare records and reports; work effectively under pressure and with frequent interruptions; use initiative and exercise independent judgment; establish and maintain accurate records; communicate effectively, establish and maintain effective working relationships with employees and the general public.
• Ability to type from clear printed copy at a speed of 35 net words per minute.
• Ability to operate a 10-key calculator by touch.

Responsibilities

• Performs a variety of routine clerical accounting duties involved in the preparation, maintenance and processing of accounting records and financial transactions.
• Reviews various documents including forms, applications, invoices, deposit slips, and other records for arithmetical accuracy and consistency applying established coding and record keeping practices.
• Assembles, sorts, tabulates, codes, and files fiscal and statistical data; makes arithmetical calculations and verifies totals and extensions; performs computer data entry and/or maintains manual records to post, adjust, and balance accounts; allocates funds to correct accounts according to established procedures; balances and reconciles accounts.
• Maintains various ledgers, registers, journals, spreadsheets, payroll time records, inventories and other financial records according to established practices.
• Collects and accounts for money; issues vouchers and receipts; maintains petty cash, operates a cash register, and prepares deposits as assigned.
• May confer with the general public relative to the issuance of business licenses and other applicable ordinances, codes and regulations; reviews applications and computes fees; follows up with appropriate applications and records changes; sends out and processes renewal notices; collects delinquent payments and performs various audits as needed.
• Prepares and processes various bills and invoices; prepares entries, tabulations, forms, and routine documents according to established guidelines; maintains files; operates data terminals, calculators, and other standard office equipment as required.
• Provides information, routes inquiries, resolves complaints and interprets and explains policies and procedures.
• Prepares reports, statistics, and summaries and may assist with various projects or activities as assigned.
• May perform a variety of general office support duties such as opening, distributing and processing mail, ordering supplies, filing, answering telephones, greeting the public, and performing general document production.

Benefits

• CalPERS Retirement: Classic Members: 2% at 55 formula, 8.868% contribution; New Members 2% @ 62 formula, 8.25% contribution.
• Medical: The City contracts with CalPERS to provide comprehensive health coverage to employees. Multiple HMO and PPO plans available, with a generous City contribution towards medical premiums.
• Dental: Comprehensive dental coverage provided to employees and their eligible dependents.
• Vacation: Starting with 80 hours annually and increasing with years of service.
• Holidays: 11 City Holidays
• Floating Holidays: 6 days
• Sick Leave: 96 hours annually; unused sick leave is converted to service credit at retirement.
• Deferred Compensation : Up to 1% 457(b) matching City contribution after 1 year of continuous service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED