Account Clerk III

PeopleAdmin • Lincoln, NE

1d

About The Position

This position is responsible for a variety of accounting functions, including accounts receivable, accounts payable, payroll support, and managing student accounts. The role involves direct interaction with students, parents, vendors, and internal departments to ensure accurate financial record-keeping, timely processing of payments and refunds, and adherence to college policies and regulations. The Account Clerk III will also play a role in promoting a culture of belonging within the fiscal services department and the college community.

Requirements

• High School Graduate or GED
• Four (4) years of responsible work experience in accounts receivable, accounting, or related business activity
• One (1) year of post-secondary business or accounting training may be substituted for one (1) year of experience.
• An Associate Degree in accounting, business administration, or finance may be substituted for two (2) years of experience.
• A Bachelor’s Degree in accounting, business administration, or finance may be substituted for four (4) years of experience.

Responsibilities

• Advise students and parents about financial obligations, payment options, deadlines, and resources.
• Communicate College policies and procedures related to student accounts.
• Establish and maintain student accounts receivable records, including entering tuition, fees, and other charges.
• Prepare and process student refunds in compliance with Title IV regulations and College procedures.
• Generate and distribute billing statements for tuition, fees, and related charges.
• Monitor past-due accounts and apply, update, or release account holds.
• Receive and accurately process payments from various sources (students, scholarships, third-party agencies, internal departments).
• Prepare, balance, and secure bank deposits while maintaining proper internal controls.
• Respond to inquiries regarding statements, billing, student finances, and 1098-T reporting.
• Provide customer service through call lines, phone contact, and in-person counter support.
• Maintain strict confidentiality and ensure compliance with FERPA and related privacy regulations.
• Authorize and establish student charge accounts for textbook purchases.
• Audit, reconcile, and process book charges for students and third-party agencies.
• Receive, verify, and record production-related revenue from multiple departments.
• Maintain and update records of completed production orders.
• Ensure compliance with established collection procedures, including issuing statements and notices.
• Identify and implement bad debt holds for delinquent accounts.
• Coordinate with external collection agencies to recover past-due amounts.
• Record payment transactions received from collection agencies.
• Administer and manage scholarship payments from external donors.
• Link students and courses to sponsorships in the Colleague system.
• Prepare and issue billing statements to sponsors for tuition, fees, books, and authorized materials.
• Manage billing processes and communicate with sponsors and students.
• Guide students and families through Nelnet Payment Plan enrollment and options.
• Manage payment plan changes, cancellations, and reporting.
• Respond to inquiries and resolve payment plan issues.
• Process new hire documentation and set up employees in the Colleague system.
• Support payroll operations, including updates, changes, and terminations.
• Review payroll registers for accuracy.
• Provide employees with benefits information and required forms.
• Prepare and submit payroll documentation for final processing.
• Review vouchers and execute the AP check cycle for vendor payments.
• Verify account coding, tax exemptions, and applicable discounts.
• Maintain vendor records, including W-9 compliance.
• Reconcile vendor statements and resolve discrepancies.
• Scan, index, and maintain AP documentation.
• Update AP procedures and provide system/process training to departments.
• Respond to vendor inquiries and support audits and 1099 reporting.
• Serve as backup for Accounts Clerk I and II functions.
• Perform other related duties and support College operations as assigned.
• Support and promote an environment of belonging where all individuals feel welcomed, valued, and empowered.
• Foster a community where diverse perspectives enrich the educational experience.
• Support the College’s policies and programming related to access, fair employment, and equal opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED