Account Clerk I FT

County of Lancaster•Parole, PA

About The Position

This is a full-time account clerk position in the Office of Adult Probation and Parole Services. The position posts payments toward fines, court costs, and restitution and requires daily interaction with criminal offenders. The successful candidate is extremely detail-oriented and demonstrates accuracy, accountability, dependability, strong customer service and telephone communication skills, and the ability to work in a fast-paced environment. The Account Clerk I reports directly to the Collections Manager. The role requires education equivalent to high school completion with some business school or college coursework in accounting or business, including accounting, bookkeeping, or a closely related field, and one year of relevant work experience, or an acceptable combination of education and experience. A criminal background check is required. The position involves sitting for periods of time, operating a computer or laptop, lifting and moving files weighing up to 10 pounds, and providing personal transportation to job-related meetings and appointments. The County of Lancaster states that it offers comprehensive employee benefits and provides equal employment opportunity.

Requirements

Education equivalent to completion of high school, with some business school or college courses in accounting or business, including coursework in accounting, bookkeeping, or a closely related field.
One year of experience in bookkeeping, accounting, purchasing, payroll, or related work, or an acceptable combination of education and experience.
Prior experience in accounting or bookkeeping-related functions.
Proficiency using spreadsheets and a calculator.
Excellent oral and written communication skills and professional telephone skills.
Ability to plan, prioritize, organize, and manage time efficiently and effectively.
Proficiency in using computers and software applications, or willingness to learn them as required by the job.
Understanding of basic English usage, grammar, spelling, and punctuation.
Ability to establish and maintain effective working relationships with staff, visitors, clients, and representatives of other agencies.
Must pass a criminal background check.
Ability to sit, sometimes for long periods; operate a computer or laptop; lift and move files weighing up to 10 pounds; and provide transportation to job-related meetings and appointments in a timely manner.

Responsibilities

Accurately process payments made by offenders in person or through the mail.
Provide receipts to everyone who makes a payment and assist with basic accounting questions about their cases.
Answer telephone calls, provide accurate answers, and refer callers to the appropriate Unit personnel.
Close and balance the drawer daily.
Analyze and interpret accounting reports generated by the Court of Common Pleas Case Management System (CPCMS).
Assist probation officers in the Collections Enforcement Unit with preparing court documents for fines and costs hearings.
Process wage attachments to offenders’ employers.
Perform related work as required.