Account Clerk I FT

Lancaster County•Lancaster, PA

About The Position

This is a full-time account clerk position within the Office of Adult Probation and Parole Services. The office is responsible for posting payments toward fines, court costs, and restitution. The role requires daily interaction with criminal offenders and calls for a detail-oriented person with a strong work ethic, accuracy, accountability, dependability, customer service skills, professional telephone communication, and the ability to work in a fast-paced environment. The position processes payments made in person or by mail, issues receipts, answers questions about cases, handles telephone inquiries, balances a cash drawer, reviews accounting reports, assists probation officers with court documents, and processes wage attachments. The position reports directly to the Collections Manager. A criminal background check is required. Starting compensation is $35,217 annually. Lancaster County Government states that it offers comprehensive employee benefits, but specific benefits are not listed in the posting.

Requirements

Education equivalent to completion of high school, with some business school or college courses in accounting or business, including or supplemented by coursework in accounting, bookkeeping, or a closely related field.
One year of experience in bookkeeping, accounting, purchasing, payroll, or related work; alternatively, an acceptable combination of education and experience that provides the required knowledge, skills, and abilities.
Prior experience in accounting or bookkeeping-related functions.
Proficiency using spreadsheets and a calculator.
Excellent oral and written communication skills and professional telephone skills.
Ability to plan, prioritize, organize, and manage time efficiently and effectively.
Proficiency in using computers and software applications, or willingness to learn them as required by job duties.
Understanding of basic English usage, grammar, spelling, and punctuation.
Ability to establish and maintain effective working relationships with staff, visitors, clients, and representatives from other agencies.
Must pass a criminal background check.
Ability to sit, sometimes for long periods; operate a computer or laptop; lift and move files weighing up to 10 pounds; and provide transportation to and from meetings and other job-related appointments in a timely manner.

Responsibilities

Accurately process payments made by offenders in person or through the mail; provide receipts and assist with basic accounting questions regarding their cases.
Answer telephone calls, provide accurate answers, and refer individuals to the proper Unit personnel.
Close and balance the drawer daily.
Analyze and interpret accounting reports generated from the Court of Common Pleas Case Management System (CPCMS).
Assist probation officers with the Collections Enforcement Unit in preparing court documents for fines and costs hearings.
Process wage attachments to employers of offenders.
Perform related work as required.