Account Assistant

Tokio Marine HCC•Columbia, MO

11d

About The Position

Are you ready for an opportunity to immerse yourself in a dynamic internship and real-world experience? As an Account Assistant intern, you will have direct involvement in the surety bond renewal process that includes an introduction to underwriting, insurance rate filings, client retention strategies, and industry-related legislation. Account Assistants present and discuss payment and financing options over the phone with current clients. You can expect to gain soft skills in communication, problem-solving, relationship-building, critical thinking, and collaboration. You will learn through individual and group training to set individualized goals, and offer recommendations for renewal strategy, training, and systematic updates. You will participate in training workshops held throughout the semester to provide feedback and learn from the internship supervisor, company mentors, senior leadership, and each other. You will also navigate the ins and outs of the CRM system and the proprietary bond product database. This internship may be eligible for BA4500 Internship Credit through Missouri University.

Requirements

Goal-oriented producers who take pride in delivering tangible results
Curious minds with an inherent eagerness to learn and adapt
Availability to work multiple shifts/week between 9 AM and 5 PM CST Monday - Friday
Commitment to consistently work a minimum of 15 hours/week up to a maximum of 20 hours/week

Responsibilities

Direct involvement in the surety bond renewal process
Introduction to underwriting, insurance rate filings, client retention strategies, and industry-related legislation
Present and discuss payment and financing options over the phone with current clients
Navigate the CRM system and the proprietary bond product database
Set individualized goals and offer recommendations for renewal strategy, training, and systematic updates
Participate in training workshops