Account Advisor

Elevance Health•Mason, OH

8d•Hybrid

About The Position

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Account Advisor is responsible for partnering with sales and account associates in the growth and retention of existing accounts.

Requirements

Requires a BA/BS and a minimum of 4 years of related experience; or any combination of education and experience which would provide an equivalent background.
Sales license required where necessary or the ability to obtain within 60 days of hire.

Nice To Haves

Ability to travel locally preferred.

Responsibilities

Builds relationships internally and externally to meet client needs and understand priorities.
Manages high profile sales, claims, and benefit issues by researching, resolving and responding to accounts, members, and brokers.
Conducts and facilitates meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales; communicates with internal partners to assist with upsells.
Responds to request for proposal (“RFP”) in coordination with sales support.
Collaborates with internal stakeholders to meet and exceed client expectations.
Utilizes internal and external client reporting.
Respond directly to client on the behalf of strategic account associates as needed.
Mentors and coaches team members while acting as subject matter expert on processes.
Completes projects outside the department on matters of significance with the authority to represent the department.
Assists with competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management.