Account Administrator

Carvana•San Antonio, TX

3d•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We foster a "we" versus "I" culture and work in a fun, fast-paced, and competitive industry. ADESA is poised for a multi-year expansion with significant investments in facilities, sales growth, and inventory. We are seeking individuals to join us on this journey. Reporting to the Commercial Accounts Manager (CAM) or designated leader, this role is responsible for the administrative management of customer accounts. The Account Administrator serves as the primary point of contact for administrative operations, ensuring accurate execution of financial, inventory, and sale day activities to provide a seamless experience for commercial and dealer partners.

Requirements

High School diploma or GED preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of vehicle makes, models, and sizes
1–3 years of administrative, accounting, or customer service experience required
Proficiency with Microsoft Office (Excel, Word) and the ability to learn internal inventory management and billing systems.
Basic understanding of invoicing and A/R processes.
Ability to read, write, speak, and understand English.

Nice To Haves

Automotive or auction industry experience is a plus.

Responsibilities

Manage daily account operations, including professional customer communication, invoicing, Accounts Receivable (A/R), and payment processing.
Oversee inventory monitoring and reporting (both pre- and post-sale). Ensure all systems are updated accurately while coordinating cross-functional follow-up with internal teams and vendors, including dispatch logistics.
Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and reconditioning (recon) activities.
Perform detailed reconciliation of transactions to ensure all account records are accurate following auction activities.
Provide administrative support to the sales team and assist with resolving customer inquiries or account discrepancies.
Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
Ensure all company policies, administrative standards, and state/federal laws are followed.
Perform any other duties assigned by the designated manager.