Account Administrator

Carvana•San Antonio, TX

3d•$18 - $20•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We foster a "we" versus "I" culture, emphasizing collaboration and passion for our fast-paced and competitive industry. ADESA is poised for significant expansion with investments in facilities, sales growth, and inventory. Reporting to the Commercial Accounts Manager (CAM) or designated leader, this role is responsible for the administrative management of customer accounts. The Account Administrator serves as the primary point of contact for administrative operations, ensuring accuracy in financial, inventory, and sale day activities to provide a seamless experience for commercial and dealer partners.

Requirements

High School diploma or GED preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of vehicle makes, models, and sizes
1–3 years of administrative, accounting, or customer service experience required
Proficiency with Microsoft Office (Excel, Word) and the ability to learn internal inventory management and billing systems.
Basic understanding of invoicing and A/R processes.
Highly organized with a strong ability to manage financial data, invoicing, and complex reporting.
Strong customer service skills with a focus on professional verbal and written communication.
Proven ability to maintain a high degree of accuracy while multitasking in a fast-paced environment.
Strong skills in transaction reconciliation and inventory tracking.
Team player who can collaborate effectively with cross-functional departments (lot, shop, and admin) and external vendors.
Ability to manage deliverables and metrics against aggressive targets and timelines.
Must be able to read, write, speak, and understand English.

Nice To Haves

Automotive or auction industry experience is a plus.

Responsibilities

Manage daily account operations, including professional customer communication, invoicing, Accounts Receivable (A/R), and payment processing.
Oversee inventory monitoring and reporting (both pre- and post-sale), ensuring accurate system updates and coordinating cross-functional follow-up with internal teams and vendors, including dispatch logistics.
Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and reconditioning (recon) activities.
Perform detailed reconciliation of transactions to ensure all account records are accurate following auction activities.
Provide administrative support to the sales team and assist with resolving customer inquiries or account discrepancies.
Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
Ensure all company policies, administrative standards, and state/federal laws are followed.
Perform any other duties assigned by the designated manager.