Account Administrator-Revenue Cycle

Weill Cornell Medical College•New York, NY

2d•$28 - $31

About The Position

Under direct supervision, the Account Administrator performs billing and accounts receivable activities to maximize insurance reimbursement and promote faster payments while ensuring compliance with departmental and Physician Organization billing policies and procedures. The role supports revenue cycle strategies, account resolution, billing workflows, patient insurance and demographic updates, claims processing, and billing inquiry resolution. It may also provide backup for front-end revenue cycle processes.

Requirements

High school diploma.
Approximately 2 years of medical billing experience.
Prior experience working with an eMR system.
Demonstrated knowledge of medical terminology.
Knowledge of third-party reimbursement.
Knowledge of CPT, ICD-9, and ICD-10 coding.

Responsibilities

Assist with the development and implementation of revenue cycle strategies and workflows to enhance cash collections, expedite account resolution, and streamline billing processes.
Reconcile revenue cycle matters, including past-due accounts and invoices; review aging balances and take appropriate action to resolve unpaid receivables.
Compose and maintain billing and billing-compliance correspondence; determine appropriate account resolutions or adjustments.
Perform charge entry and/or payment posting in the practice management billing system as needed.
Track and resolve denied-claim issues, resubmit or appeal claims as required, and escalate complex claim issues when necessary.
Obtain, review, and update patient demographic and insurance information in the practice management billing system.
Verify patient insurance eligibility and obtain required pre-authorization numbers before appointment dates.
Facilitate communication with patients and collect fees due.
Attend workshops, seminars, and/or conferences to stay current on standards and best practices, and share relevant information with colleagues and/or staff.
Provide backup for front-end revenue cycle processes, which may include patient check-in/check-out and collection or reconciliation of time-of-service payments.
Answer phones and respond to billing inquiries and disputes.
Generate reports for analysis.