Accommodations Counselor

Texas A&M University System•Kingsville, TX

18h•Onsite

About The Position

The Accommodations Counselor provides case management and support services for students with disabilities by evaluating documentation, conducting intake interviews, coordinating accommodations, and maintaining accurate records. The counselor advocates for students, facilitates referrals, and collaborates with faculty and staff to promote student success. The position requires knowledge of disability laws and best practices, strong communication and organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Bachelor’s degree in Special Education, Social Work, Education, Counseling, and Psychology.
One years of related experience.
Knowledge of Section 504 of the Rehabilitation Act, the Americans with Disabilities Act Amendments Act (ADAAA), and current disability-related best practices in higher education.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to effectively communicate both orally and in writing.
Ability to positively and professionally interact with student clients and staff.
Excellent communication and presentation skills.
Strong interpersonal and organizational skills.
Demonstrated ability to analyze data and prepare reports to assess program effectiveness and student outcomes.
Knowledge of assistive technologies and accessible educational materials, including screen readers, speech-to-text software, and alternative format accommodations.
Knowledge and understanding of Americans with Disabilities Act (ADA) and applicable Federal and State laws.
Ability to lift light objects.
Ability to move light, medium or heavy objects with assistance.
Some lifting/carrying of outreach /presentation materials up to 20lbs.
Ability to lift, carry, load or unload up to 20lbs of items for events.
Ability to travel independently to attend conferences/ trainings for professional development by driving and/or flying on commercial airlines.
This position is confidentially sensitive.
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.
This position may require work beyond normal office hours and/or work on weekends.
This position may direct and/or evaluate the work of others.

Nice To Haves

Master's degree in Higher Education Administration, Counseling, Student Affairs, Rehabilitation Counseling, Special Education, Social Work, Psychology, or a related field.
Experience working in a college or university disability services office.
Experience reviewing and interpreting medical, psychological, educational, or disability-related documentation.
Demonstrated experience providing case management, advocacy, and support services to diverse student populations.
Proficiency with disability services management software, such as AIM, or similar systems.
Experience resolving complex student concerns and facilitating collaborative problem-solving among multiple stakeholders.
Certification or specialized training related to disability services, accessibility, rehabilitation counseling, case management, conflict resolution, or student affairs.
Bilingual communication skills, particularly in English and Spanish.
Advanced proficiency in Microsoft Excel, including data tracking, reporting, and analysis.
Strong proficiency in Excel.

Responsibilities

Evaluate and interpret disability documentation submitted by students.
Conduct intake interviews with students seeking accommodations.
Coordinate accommodation services and academic adjustments.
Maintain student records and case management files.
Document student interactions, accommodation plans, and progress.
Manage student outreach activities and events.
Utilize word processing and spreadsheet applications to maintain records and track services.
Makes recommendations for process improvements or administrative changes.
Supervises, trains, and evaluates the work of others.
Determining and implementing reasonable accommodations for students with disabilities.
Ensure accommodations comply with the Americans with Disabilities Act (ADA), Section 504, and applicable federal and state regulations.
Determine reasonable accommodations and academic adjustments based on documentation and institutional policies.
Address confidentiality concerns related to disability information.
Consult with faculty and staff regarding disability laws, regulations, and institutional procedures.
Assist in resolving disability-related concerns in accordance with university policies.
Create, develop, and implement student outreach programs and events.
Develop training materials and educational resources for faculty, staff, and students.
Support departmental initiatives designed to improve accessibility and inclusion.
Participate in special projects that enhance disability services and student success efforts.
Monitor and track student progress and accommodation effectiveness.
Compile, prepare, and submit semester program reports.
Collect and analyze service utilization data.
Document outcomes and maintain records for compliance and assessment purposes.
Meet with students to discuss accommodation needs and service options.
Communicate with faculty regarding approved accommodations and implementation procedures.
Provide direct assistance and individual advocacy for students with disabilities.
Deliver presentations, consultations, and training sessions.
Demonstrate strong written and verbal communication in correspondence, documentation, and reporting.
Serve as a liaison between students, faculty, staff, and campus departments.
Facilitate referrals to campus services and community resources.
Collaborate with campus partners to ensure students have access to appropriate support services.
Conduct consultations and training for campus and community stakeholders.
Serve as a subject matter expert on disability access, accommodations, and student support.
Foster relationships with faculty and campus departments to promote inclusive practices and student success.
Manages correspondence and communications for the office.
Ability to multitask and work cooperatively with others and independently on job task.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-Campus Wellness Opportunities: TAMUK’s Wellness Program is designed to enrich lives through health and wellness programming that is meaningful and impactful.
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Employee Tuition Assistance Program
Book scholarships
Public Service Loan Forgiveness
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on position
Voluntary Tax Deferred Account/Deferred Compensation Plan
Employee Leave: 8+ hours of vacation per month
8 hours of sick leave per month
8 hours of paid Birthday leave
12-15 paid holidays per year